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Customer Service Representative

1 month ago


City of Westminster, Greater London, United Kingdom ENGINEERINGUK Full time
About the Role

We are seeking a skilled and empathetic individual to join our Contact Centre team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and promoting our services.

Our Contact Centre is a dynamic and fast-paced environment where no two days are the same. You will have the opportunity to work with a variety of customers, each with their unique needs and challenges. We are looking for someone who is passionate about delivering excellent customer service, is proactive, and can work well under pressure.

In this role, you will be responsible for:

  • Responding to customer inquiries and resolving issues in a timely and professional manner
  • Providing information and support to customers on our services and policies
  • Working collaboratively with colleagues to achieve team goals and objectives
  • Continuously improving our services and processes to meet the evolving needs of our customers

We offer a range of benefits, including flexible working arrangements, opportunities for professional development, and a supportive team environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

About Us

Our organization is committed to delivering high-quality services to our customers. We value diversity, equity, and inclusion and are an equal opportunities employer. We are proud to be a Disability Confident Employer and are committed to creating a workplace that is accessible and inclusive for all.

We are a forward-thinking organization that is committed to innovation and excellence. We are passionate about making a positive impact in our community and are looking for like-minded individuals to join our team.