Servicing Investigator
2 weeks ago
As a Complaint Resolution Expert at Kensington Mortgages, you will be responsible for investigating and resolving complex customer complaints in a timely and accurate manner. Your expertise in financial services and ability to interpret and respond clearly to verbal requests will be essential in providing effective resolutions to customers. In this role, you will work closely with the Complaints team to resolve incoming complaints and provide excellent customer service.
Key Responsibilities
- Investigate and respond to internal and external requests accurately and efficiently.
- Use judgement to resolve issues and record trends while ensuring all work is completed in accordance with applicable regulation, procedure, and policy.
- Resolve queries or referrals from within and outside of the team while considering risk.
- Provide technical knowledge as a subject matter expert (SME) and represent your area of specialism when required.
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Servicing Investigator
3 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom Kensington Mortgages Full timeJob Title: Servicing InvestigatorJob Summary:As a Servicing Investigator at Kensington Mortgages, you will play a critical role in administering and completing all complaint activities. Your primary responsibility will be to generate responses to complex complaints and inquiries in a timely and accurate manner, adhering to policy, procedure, and...
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Mortgage Servicing Investigator
4 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom Kensington Mortgages Full timeJob Title: Mortgage Servicing InvestigatorAt Kensington Mortgages, we're committed to providing exceptional customer service and resolving complaints efficiently. As a Mortgage Servicing Investigator, you'll play a critical role in ensuring our customers receive the best possible experience.Key Responsibilities:Investigate and resolve customer complaints in...
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Mortgage Servicing Investigator
4 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom Kensington Mortgages Full timeJob Title: Mortgage Servicing InvestigatorAt Kensington Mortgages, we're committed to providing exceptional customer service and resolving complaints efficiently. As a Mortgage Servicing Investigator, you'll play a critical role in ensuring our customers receive the best possible experience.Key Responsibilities:Investigate and resolve customer complaints in...
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Mortgage Servicing Investigator
4 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom Kensington Mortgages Full timeJob Title: Mortgage Servicing InvestigatorAt Kensington Mortgages, we're committed to providing exceptional customer service and resolving complaints efficiently. As a Mortgage Servicing Investigator, you'll play a critical role in ensuring our customers receive the best possible experience.Key Responsibilities:Investigate and resolve customer complaints in...
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Servicing Investigation Specialist
2 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom Kensington Mortgages Full timeJob SummaryWe are seeking a highly skilled Servicing Investigator to join our team at Kensington Mortgages. As a key member of our Complaints team, you will be responsible for administering and completing all complaint activities, generating responses to complex complaints, and acting as a process and investigative expert.Key ResponsibilitiesPlan and...
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Mortgage Servicing Investigator
3 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom Kensington Mortgages Full timeJob SummaryWe are seeking a highly skilled Mortgage Servicing Investigator to join our team at Kensington Mortgages. As a key member of our Complaints team, you will be responsible for investigating and resolving complex customer complaints in a timely and efficient manner.Key ResponsibilitiesInvestigate and respond to internal and external requests...
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Maidenhead, Windsor and Maidenhead, United Kingdom SRG Full timeJob SummaryAs a Complaints Intake Specialist at SRG, you will be responsible for managing the intake process of complaints from customers and distributors. This includes translating local language complaints into English, identifying complaint codes, and coordinating logistics for complaint sample returns. You will also communicate results of complaint...
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Experienced Child Protection Specialist
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Senior Practitioner
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Criminal Lawyer
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Cybersecurity Specialist
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Senior Practitioner
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Plumbing and Heating Specialist
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Maidenhead, Windsor and Maidenhead, United Kingdom Ad Warrior Full timeJob Title: Plumbing and Heating EngineerJoin our team as a skilled Plumbing and Heating Engineer and take on a challenging role that requires a high level of technical expertise and customer service skills.About the RoleWe are seeking a fully qualified and experienced Plumbing and Heating Engineer to join our team. As a key member of our team, you will be...
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Cybersecurity Specialist
3 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom BT Group Full timeAbout the Role:We are seeking a highly skilled Cybersecurity Specialist to join our team at BT Group. As a Cybersecurity Specialist, you will be responsible for monitoring and responding to security incidents, analyzing security log data, and providing threat and vulnerability analysis.Key Responsibilities:Monitor and respond to security incidents in a 24/7...
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Plumbing and Heating Specialist
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Maidenhead, Windsor and Maidenhead, United Kingdom Ad Warrior Full timeJob Title: Plumbing and Heating EngineerWe are seeking a skilled and experienced Plumbing and Heating Engineer to join our team at Ad Warrior. As a key member of our team, you will be responsible for installing, maintaining, and repairing plumbing and heating systems in residential properties.Key Responsibilities:Installations of boilers and other plumbing...
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Plumbing and Heating Specialist
4 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom Ad Warrior Full timeJob Title: Plumbing and Heating EngineerWe are seeking a skilled and experienced Plumbing and Heating Engineer to join our team at Ad Warrior. As a key member of our team, you will be responsible for installing, maintaining, and repairing plumbing and heating systems in residential properties.Key Responsibilities:Installations of boilers and other plumbing...
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Forensic Custody Healthcare Professional
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Plumbing and Heating Specialist
4 weeks ago
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