Mortgage Servicing Investigator
4 weeks ago
At Kensington Mortgages, we're committed to providing exceptional customer service and resolving complaints efficiently. As a Mortgage Servicing Investigator, you'll play a critical role in ensuring our customers receive the best possible experience.
Key Responsibilities:- Investigate and resolve customer complaints in a timely and professional manner.
- Collaborate with internal teams to gather information and resolve complex issues.
- Develop and implement effective solutions to improve customer outcomes.
- Stay up-to-date with regulatory requirements and industry developments.
- Provide excellent customer service and communicate effectively with customers.
- Experience in financial services, with a focus on customer complaints and resolution.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Knowledge of regulatory requirements and industry standards.
We're committed to creating a supportive and inclusive work environment that allows our employees to thrive. As a Mortgage Servicing Investigator, you'll have the opportunity to develop your skills and expertise while making a real difference in our customers' lives.
We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you're passionate about delivering exceptional customer service and resolving complaints efficiently, we'd love to hear from you.
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Mortgage Servicing Investigator
4 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom Kensington Mortgages Full timeJob Title: Mortgage Servicing InvestigatorAt Kensington Mortgages, we're committed to providing exceptional customer service and resolving complaints efficiently. As a Mortgage Servicing Investigator, you'll play a critical role in ensuring our customers receive the best possible experience.Key Responsibilities:Investigate and resolve customer complaints in...
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Mortgage Servicing Investigator
3 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom Kensington Mortgages Full timeJob SummaryWe are seeking a highly skilled Mortgage Servicing Investigator to join our team at Kensington Mortgages. As a key member of our Complaints team, you will be responsible for investigating and resolving complex customer complaints in a timely and efficient manner.Key ResponsibilitiesInvestigate and respond to internal and external requests...
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Servicing Investigator
2 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom Kensington Mortgages Full timeJob SummaryAs a Complaint Resolution Expert at Kensington Mortgages, you will be responsible for investigating and resolving complex customer complaints in a timely and accurate manner. Your expertise in financial services and ability to interpret and respond clearly to verbal requests will be essential in providing effective resolutions to customers. In...
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Servicing Investigator
3 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom Kensington Mortgages Full timeJob Title: Servicing InvestigatorJob Summary:As a Servicing Investigator at Kensington Mortgages, you will play a critical role in administering and completing all complaint activities. Your primary responsibility will be to generate responses to complex complaints and inquiries in a timely and accurate manner, adhering to policy, procedure, and...
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Servicing Investigation Specialist
2 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom Kensington Mortgages Full timeJob SummaryWe are seeking a highly skilled Servicing Investigator to join our team at Kensington Mortgages. As a key member of our Complaints team, you will be responsible for administering and completing all complaint activities, generating responses to complex complaints, and acting as a process and investigative expert.Key ResponsibilitiesPlan and...
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Senior Business Development Manager
2 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom Kensington Mortgage Company Full timeOur company, Kensington Mortgage Company, is seeking a skilled Telephone Business Development Manager to join our team. The primary responsibility of this role is to build and develop successful relationships with clients, identifying their mortgage needs and providing tailored solutions. As a Telephone Business Development Manager, you will be the first...
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Mortgage Advisor Trainee
1 month ago
Maidenhead, Windsor and Maidenhead, United Kingdom Bucks & Berks Recruitment PLC Full timeA Challenging Opportunity for Aspiring Mortgage AdvisorsWe are seeking a talented and ambitious individual to join our team as a Graduate Mortgage Adviser. Our client, a leading Mortgage Firm, has been recognized as Mortgage Firm of the Year and is committed to providing a supportive environment for its employees to develop their skills and expertise.As a...
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Mortgage Advisor Trainee
1 month ago
Maidenhead, Windsor and Maidenhead, United Kingdom Bucks & Berks Recruitment PLC Full timeA Challenging Opportunity for Aspiring Mortgage AdvisorsWe are seeking a talented and ambitious individual to join our team as a Graduate Mortgage Adviser. Our client, a leading Mortgage Firm, has been recognized as Mortgage Firm of the Year and is committed to providing a supportive environment for its employees to develop their skills and expertise.As a...
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Marketing Communications Specialist
3 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom Kensington Mortgage Company Full timeJob Title: Marketing Communications SpecialistJob Summary:We are seeking a highly motivated and organized Marketing Communications Specialist to join our team at Kensington Mortgage Company. As a Marketing Communications Specialist, you will be responsible for creating and implementing effective marketing campaigns to promote our brand, products, and...
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Credit Risk Analyst
3 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom Kensington Mortgage Company Full timeJob Title: Credit Risk AnalystJob Summary:We are seeking a highly skilled Credit Risk Analyst to join our team at Kensington Mortgages. As a Credit Risk Analyst, you will be responsible for analyzing and managing credit risk across our mortgage portfolio.Key Responsibilities:Develop and maintain credit risk models to ensure accurate and timely credit...
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Marketing Communications Specialist
3 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom Kensington Mortgage Company Full timeJob Title: Marketing Communications SpecialistJob Summary:We are seeking a highly motivated and organized Marketing Communications Specialist to join our team at Kensington Mortgage Company. As a Marketing Communications Specialist, you will be responsible for creating and implementing effective marketing campaigns to promote our brand, products, and...
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Mortgage Advisor Trainee
2 months ago
Maidenhead, Windsor and Maidenhead, United Kingdom Bucks & Berks Recruitment PLC Full timeUnlock Your Potential as a Mortgage AdvisorA fantastic opportunity awaits a bright and ambitious individual to embark on a rewarding career as a qualified Mortgage Advisor. Our esteemed client, Bucks & Berks Recruitment PLC, has been recognized as Mortgage Firm of the Year and is seeking a Graduate Trainee Mortgage Advisor to join their team.This role offers...
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Mortgage Advisor Trainee
2 months ago
Maidenhead, Windsor and Maidenhead, United Kingdom Bucks & Berks Recruitment PLC Full timeUnlock Your Potential as a Mortgage AdvisorA fantastic opportunity awaits a bright and ambitious individual to embark on a rewarding career as a qualified Mortgage Advisor. Our esteemed client, Bucks & Berks Recruitment PLC, has been recognized as Mortgage Firm of the Year and is seeking a Graduate Trainee Mortgage Advisor to join their team.This role offers...
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Mortgage Advisor Trainee
2 months ago
Maidenhead, Windsor and Maidenhead, United Kingdom Bucks & Berks Recruitment PLC Full timeUnlock Your Potential as a Mortgage AdvisorA fantastic opportunity awaits a bright and ambitious individual to embark on a rewarding career as a qualified Mortgage Advisor. Our esteemed client, Bucks & Berks Recruitment PLC, has been recognized as Mortgage Firm of the Year and is seeking a Graduate Trainee Mortgage Advisor to join their team.This role offers...
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Mortgage Advisor Trainee
2 months ago
Maidenhead, Windsor and Maidenhead, United Kingdom Bucks & Berks Recruitment PLC Full timeUnlock Your Potential as a Mortgage AdvisorA fantastic opportunity awaits a bright and ambitious individual to embark on a rewarding career as a qualified Mortgage Advisor. Our esteemed client, Bucks & Berks Recruitment PLC, has been recognized as Mortgage Firm of the Year and is seeking a Graduate Trainee Mortgage Advisor to join their team.This role offers...
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Marketing Communications Specialist
3 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom Kensington Mortgage Company Full timeJob Title: Marketing Communications SpecialistJob Summary:We are seeking a highly motivated and organized Marketing Communications Specialist to join our team at Kensington Mortgage Company. As a Marketing Communications Specialist, you will be responsible for supporting the marketing team in driving awareness and consideration amongst our broker and...
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Business Systems Analyst
4 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom Kensington Mortgage Company Full timeAbout the RoleWe are seeking a highly skilled Business Analyst to join our team at Kensington Mortgage Company. As a Business Analyst, you will play a critical role in ensuring the successful delivery of business outcomes, needs, and requirements.Key ResponsibilitiesPlan, prepare for, and facilitate requirement elicitation activities at all levels, providing...
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Mortgage Advisor Trainee
2 months ago
Maidenhead, Windsor and Maidenhead, United Kingdom Bucks & Berks Recruitment PLC Full timeA fantastic opportunity for a bright and ambitious individual to become a qualified Mortgage Advisor.**About the Role:**We are seeking a Graduate Trainee Mortgage Advisor to join our team at Bucks & Berks Recruitment PLC.**Key Responsibilities:*** Gain experience working for the business on a day-to-day basis* Study for CeMap qualifications over 3 years*...
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Mortgage Advisor Trainee
2 months ago
Maidenhead, Windsor and Maidenhead, United Kingdom Bucks & Berks Recruitment PLC Full timeA fantastic opportunity for a bright and ambitious individual to become a qualified Mortgage Advisor.**About the Role:**We are seeking a Graduate Trainee Mortgage Advisor to join our team at Bucks & Berks Recruitment PLC.**Key Responsibilities:*** Gain experience working for the business on a day-to-day basis* Study for CeMap qualifications over 3 years*...
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Senior Mortgage Advisor
4 weeks ago
Maidenhead, Windsor and Maidenhead, United Kingdom Gascoigne-Pees Full timeSenior Mortgage Advisor OpportunityWe are seeking a highly skilled and experienced Senior Mortgage Advisor to join our team at Gascoigne-Pees Estate Agents in Maidenhead. As a Senior Mortgage Advisor, you will play a key role in providing exceptional customer service and advice to our clients, helping them to achieve their financial goals.Main...