Customer Service Team Lead

4 weeks ago


Ambleside, Cumbria, United Kingdom Pavers Shoes Full time
Store Supervisor Opportunity

We are seeking a part-time Store Supervisor to join our team in Hayes Garden World, Ambleside on a 24 hours per week contract. As a key member of the store management team, you will inspire and support your team in creating a customer-first culture.

About the Role

This is an excellent opportunity for someone who enjoys leading by example and motivating a team to achieve results. You will work closely with the store management team to deliver consistently high levels of customer service, advising on shoe care and accessories to compliment a customer's needs.

As a Store Supervisor, you will be responsible for supporting the day-to-day running of the store, coaching and developing the team, and driving the achievement of key performance indicators (KPIs).

Key Responsibilities
  • Support the management team in the day-to-day running of the store.
  • Coach and develop the team to ensure they have the skills and knowledge needed to provide exceptional customer service.
  • Drive the achievement of KPIs, ensuring the store meets its sales and customer service targets.
What We Offer

We offer a competitive salary of £12.59 per hour, increasing to £12.67 per hour once you complete the required retail induction PaSS stages. Our benefits package includes:

  • A generous Staff Discount scheme, some of which can be shared with your family and friends.
  • Holiday entitlement which increases with service.
  • Company Contribution Pension.
  • Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme.
  • Access to the Pavers Academy: providing career pathways to support our colleagues through online learning, face-to-face courses, apprenticeships, professional qualifications, and mentoring programmes.
  • Access to wellbeing and financial support through RetailTRUST.
About Us

Pavers Shoes is a growing and profitable business with family values and green credentials. We offer a nurturing environment to learn, grow, and thrive in, whilst having fun at work.

Salary and Benefits

The estimated annual salary for this role is approximately £25,710 based on a 24-hour per week contract. This includes the basic hourly rate of £12.59 per hour and any additional pay after completing the required retail induction PaSS stages. In addition to your salary, you will also receive a range of benefits, including a generous Staff Discount scheme, holiday entitlement which increases with service, Company Contribution Pension, and access to the Pavers Foundation, Pavers Academy, and RetailTRUST.



  • Ambleside, Cumbria, United Kingdom Pavers Shoes Full time

    About the RoleWe are seeking a Customer Service Supervisor to join our team at Pavers Shoes in Hayes Garden World, Ambleside. As a Customer Service Supervisor, you will be responsible for delivering exceptional customer service, advising customers on shoe care and accessories, and supporting the management team in the day-to-day running of the store.Key...

  • Service Team Leader

    3 weeks ago


    Ambleside, Cumbria, United Kingdom Ember Inns Full time

    Role OverviewAs a Shift Supervisor at Ember Inns, you will be responsible for providing exceptional customer service and leading a team to deliver an outstanding guest experience. With a passion for great service and training, you will be the driving force behind our site's success.Key ResponsibilitiesAct as a host and serve guests in a way that exceeds...


  • Ambleside, Cumbria, United Kingdom Tesco Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Ambleside Market Place Express. As a key member of our store team, you will be responsible for providing exceptional customer service and ensuring that our customers have an excellent shopping experience.The ideal candidate will have a passion for delivering great service,...


  • Ambleside, Cumbria, United Kingdom Access Talent Group Full time

    Access Talent Group is seeking a skilled Electrical Engineering Team Lead to join our data center construction projects team. As a key member of our team, you will be responsible for overseeing all electrical engineering aspects of data center projects.About the Role:Project Leadership: Manage and oversee all electrical engineering aspects of data center...


  • Ambleside, Cumbria, United Kingdom Sykes Cottages Limited Full time

    About the JobWe are looking for a Accommodation Support Team Lead to join our team at Sykes Cottages Limited.This is an excellent opportunity to work in a dynamic environment and contribute to the success of our company.Key Responsibilities:Providing exceptional support to owners and guests, ensuring their needs are met.Managing daily schedules and tasks,...

  • Store Operations Lead

    3 weeks ago


    Ambleside, Cumbria, United Kingdom Zachary Daniels Recruitment Full time

    Job DescriptionAs Assistant Manager, you will be responsible for leading the team in-store to achieve sales targets, driving performance and retail sales, creating an environment that creates an excellent experience for customers, and working alongside the team to grow the store through driving sales and delivering excellent customer service.Key Skills and...

  • Deputy Team Leader

    2 weeks ago


    Ambleside, Cumbria, United Kingdom Esland Care Full time

    Lead the Way as a Deputy Manager at Esland CareAt Esland Care, we pride ourselves on providing high-quality specialist services to children in need. As a Deputy Manager, you will be a key member of our team, responsible for delivering exceptional care and support to our residents.You will oversee the daily operations of our residential home, managing rotas,...

  • Sales Team Leader

    3 weeks ago


    Ambleside, Cumbria, United Kingdom Pavers Shoes Full time

    About the RoleWe are seeking a Sales Team Leader to join our team at Pavers Shoes in Hayes Garden World, Ambleside. As a Sales Team Leader, you will be responsible for delivering exceptional customer service, coaching and developing the sales team, and driving the achievement of key performance indicators (KPIs).Responsibilities:Support the management team...


  • Ambleside, Cumbria, United Kingdom Taste Hospitality Recruitment Limited Full time

    Job Description: We require an experienced Chef de Rang to join our team at a fine dining restaurant in Cumbria. This is a fantastic opportunity for a skilled individual to take on a leadership role and contribute to the success of our establishment.Main Responsibilities:Work closely with the Head Chef to create innovative menus and ensure exceptional food...

  • Kitchen Team Member

    2 weeks ago


    Ambleside, Cumbria, United Kingdom The Waterhead Inn Full time

    Why Work for The Waterhead Inn?We offer competitive pay rates: £9.00 per hour for 18-20 year olds and £8.00 per hour for under 18s.Staff accommodation available for over 18s.A range of benefits including extra paid holiday, 50% off food, and employee assistance programme.In addition to these benefits, you'll be part of a dynamic team that's passionate...


  • Ambleside, Cumbria, United Kingdom Cumbria and Lancashire Full time

    Customer-Facing Role at Ambleside InnWe are a multi-award-winning pubs with rooms company in outstanding locations across Cumbria and Lancashire, delivering hospitality by living and breathing our core values of; Customer Focused, Courage, Execution, Honesty, Respect and Results all with our aim in Making People Happy.About the JobSalary: £9.00 per hour for...


  • Ambleside, Cumbria, United Kingdom Rothay Garden Hotel Full time

    Company OverviewHospitality at its finest, Harbour Hotels is a prestigious collection of luxury properties spanning across the South. Our portfolio boasts sensational coastal, country, and city locations with a variety of exciting restaurant concepts and our unique HarSPA brand. In 2018, Harbour Hotels was named AA Hotel Group of the Year, making it an...


  • Ambleside, Cumbria, United Kingdom Rothay Garden Hotel Full time

    About UsHarbour Hotels is a renowned group of luxury hotels nestled in stunning locations across the South. Our properties boast breathtaking views, exceptional service, and world-class amenities. With a focus on providing unforgettable experiences for our guests, we strive to create a dynamic, inclusive work environment for our team members.Salary and...


  • Ambleside, Cumbria, United Kingdom The Waterhead Inn Full time

    About the OpportunityWe are excited to announce an exciting opportunity for a motivated and experienced Chef de Partie to join our team at The Waterhead Inn, Cumbria and Lancashire. As a key member of our kitchen team, you will play a vital role in delivering exceptional food service and contributing to the overall success of our business.Your Key...


  • Ambleside, Cumbria, United Kingdom The Waterhead Inn Full time

    About the JobWe are seeking an experienced and passionate Chef de Partie to join our team at The Waterhead Inn, Cumbria and Lancashire. As a key member of our kitchen staff, you will be responsible for delivering exceptional food service and maintaining the highest standards of quality and safety.Your Key ResponsibilitiesPrepare and cook high-quality dishes...


  • Ambleside, Cumbria, United Kingdom Breath HR Full time

    About the RoleWe are seeking a highly motivated and experienced individual to join our team as a Youth Service Development Manager.Key Responsibilities:To drive service development across our Community teams in Cumbria and West Yorkshire, working closely with the Management team and Area Team Operational Managers.To lead on strategic planning for programme...


  • Ambleside, Cumbria, United Kingdom The Inn Collection Group Full time

    About Us">The Waterhead Inn is a leading pub in the heart of Cumbria, serving great ales and delicious food to locals and visitors alike. We're proud to be part of The Inn Collection Group, a multi-award-winning company that operates pubs with rooms in outstanding locations across the North of England and Wales.


  • Ambleside, Cumbria, United Kingdom CTI Clinical Trial and Consulting Services Full time

    About the RoleThis is a unique opportunity to take on a leadership role in our Research Finance Function, responsible for overseeing a portfolio of complex research projects worth £185m per annum. As Lead Research Finance Specialist, you will provide specialist expertise and knowledge to PIs and senior leadership, collaborating with partners to drive...

  • Retail Store Manager

    3 weeks ago


    Ambleside, Cumbria, United Kingdom Zachary Daniels Recruitment Full time

    Role OverviewThe Assistant Manager will be responsible for leading the team in-store to success, driving performance and retail sales, creating an environment that creates an excellent experience for customers, and working alongside their team to grow their store through driving sales and delivering excellent customer service.Key ResponsibilitiesLead the...


  • Ambleside, Cumbria, United Kingdom Zachary Daniels Recruitment Full time

    Store Manager RoleWe are seeking an experienced Retail Store Manager to lead our outdoor brand in a busy tourist location.About the JobAs a Store Manager, you will be responsible for driving performance and retail sales across the store. You will create an environment that delivers an exceptional customer experience and manage the store's KPIs, including...