Account Management Team Lead
5 days ago
We are seeking a highly skilled and experienced professional to lead our Key Account Services team. As the Manager of Key Account Services, you will be responsible for driving revenue growth and improving client relationships.
You will have a proven track record of success in account management, with a strong focus on client satisfaction and retention. Your excellent communication skills and strategic mindset will enable you to build strong relationships with key clients and drive business growth.
Responsibilities:
- Developing and implementing account plans to maximize client retention and revenue growth.
- Leading a team of account managers to achieve sales targets and provide exceptional customer service.
- Collaborating with cross-functional teams to identify growth opportunities and address client needs.
- Implementing new systems and tools to improve customer success processes.
- Acting as the primary point of contact for high-value customers, building relationships to retain and grow business.
Requirements:
- Proven work experience as an Account Manager or similar role.
- Strategic thinker with a demonstrated ability to develop and implement successful account management strategies.
- Experience working with brand image and promoting value through customer experience.
About Ziff Davis
Ziff Davis is an equal opportunity employer offering great employee benefits, including health insurance, vision coverage, parental leave, maternity leave, dental insurance, RRSPs, an Employee Assistance Program, an Employee Stock Purchase Program, and flexible time off.
Estimated Salary: $120,000 - $180,000 per annum
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