Experienced Gaming Professional

4 hours ago

Walsall, Walsall, United Kingdom The Rank Group Full time

About Us

Grosvenor Casinos is a leading gaming operator in the UK, committed to delivering exceptional customer experiences in a safe and responsible environment.

Job Summary

We are seeking an experienced dealer to join our team at Grosvenor Casino, Walsall. As a skilled dealer, you will be responsible for delivering outstanding customer service through live gaming experiences.

Key Responsibilities

  • Provide exceptional customer service, ensuring a welcoming and inclusive environment for all players.
  • Understand and communicate the rules and payouts of various games, as well as promote responsible gaming practices.
  • Work collaboratively with the gaming supervisor to meet table demand and deliver excellent service on the gaming floor.
  • Be aware of and promote safer gambling practices, identifying signs of problem gambling and reporting concerns to management.

Requirements

  • A valid Personal Licence Holder (PLH) qualification.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • A flexible approach to working hours, including nights, weekends, and bank holidays.
  • A commitment to delivering exceptional customer service and promoting a positive gaming experience.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A supportive and inclusive team environment.
  • The opportunity to work in a dynamic and exciting industry.

How to Apply

If you are a motivated and customer-focused individual with a passion for delivering exceptional gaming experiences, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].

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