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Business Transformation Specialist
2 months ago
We are seeking an enthusiastic and forward-thinking Business Analyst to join our team at AlbaCo Ltd. In this role, you will play a pivotal part in driving strategic initiatives and transforming business processes to enhance our operational efficiency, operational resilience, and customer experience.
You'll be flexible in your approach and comfortable in undertaking a broad range of activities. This means not limiting your time and focus on one element of your role. You'll thrive on the variety this gives you and take satisfaction in operating in a multi-skilled, multi-product environment. And you'll be a driving force for new ideas on improving processes and exceeding customer expectations.
Key Responsibilities:
- Work with our Operations Team to execute the Bank's Change Strategy to time, cost, and quality.
- Provide a pivotal link between the frontline business teams and information technology development teams to facilitate effective design, development, delivery, and management of communications.
- Support the design and building out of the business architecture, including changes to business processes, systems, technology, and organization structures.
- Be at the forefront of new banking innovations, such as the application of artificial intelligence to enhance the customer experience and internal machine learning and reporting capabilities.
- Ensure Change deliverables are aligned to the requirements of the Business vision and strategy.
- Facilitate collaboration with all stakeholders to support design, build, test, and release.
- Follow processes and guidelines that fall in line with the company and FCA/PRA regulations.
- Stay up to date regarding the company's products, services, and policies.
About You:
- Passionate about delivering outstanding customer outcomes and helping us deliver on our purpose of for people, for business, and for the communities we work in.
- You will thrive in an environment that values you and where respect for each other and our customers is important, as set out in our values:
- We do the right thing
- We do it well
- We do it in the right way
- We do it together
- Minimum 2 years experience as a business analyst, change analyst, or equivalent required for this role.
- Previous financial services background is preferable.
- A real positive if you have previous experience working with commercial lending products.
- The ability to listen and communicate effectively with all levels of stakeholders and people from a 'non-change' background to truly understand their requirements, needs, and anticipated/desired outcomes.
- A high attention to detail.
- The ability to deal with a varying range of tasks and manage priorities accordingly.
- Proven experience working as part of a team.
- Excellent time management and organizational skills.
- Efficient administrative skills.
- Competent numeracy, literacy, and IT skills.
- Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.).
- A proactive attitude and enthusiastic.
What You'll Get in Return:
- Up to £45,000 base salary depending on experience.
- 28 days annual leave + bank holidays.
- Full-time office-based role in East Kilbride with onsite free parking.
- Mon-Fri 9am to 5pm.
- 6% Employer Pension contribution.
- Life Assurance.
- Private medical insurance.
- Group Income Protection.
We believe in the power of innovation and the impact of dedicated individuals. If you are passionate about driving change and making a difference in the banking sector, we would love to hear from you. Apply today and embark on a rewarding journey with us.
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