Customer Contact Services Representative

4 days ago


Bristol, Bristol, United Kingdom Motability Operations Limited Full time

Job Description

We are seeking an Application Experience Advisor to join our team in Bristol. As part of our Customer Contact Services Department, you will be responsible for supporting the application process for both car dealerships and Motability Scheme customers across phone, email, and live chat.

Key Responsibilities:

  • Supporting the application process for car dealerships and Motability Scheme customers
  • Providing excellent end-to-end service to customers
  • Ensuring that all interactions meet or exceed quality standards

Requirements:

  • Customer-focused attitude with a natural ability to put the customer at the centre of thought processes
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment with multiple priorities

Benefits:

A competitive salary of £32,340 per annum, based on a 37-hour week, plus benefits and opportunities for professional growth and development.



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