Customer Service Director

20 hours ago


Harlow, Essex, United Kingdom AutoProtect Full time
Service Delivery Manager Job Opportunity

Avg salary: 60,000£

We are looking for a skilled Service Delivery Manager to lead our Service Management team at AutoProtect. The ideal candidate will have excellent communication skills, be able to listen effectively, and take ownership of tasks, problems, and incidents.

About the Role:

  1. Partner with the Chief Technology Officer to ensure services are delivered seamlessly to internal and external customers.
  2. Develop and improve operating procedures and standards for the team.
  3. Coordinate incident resolution across teams and ensure timely progress reporting.

Essential Requirements:

  • Proficiency in MS Office (Excel, Word).
  • Previous experience in team leading/line management.
  • Solid IT technical knowledge.

About AutoProtect:

We're a dynamic company transforming the automotive industry with innovative solutions, products, and services. Our mission is to sustain impressive growth while providing exceptional customer experiences.



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