Customer Service Expert

12 hours ago


Horsham, West Sussex, United Kingdom TEAM Careers Full time

Are you a dynamic and detail-driven individual with top-notch communication skills? We're seeking a passionate Customer Service Advisor/Office Administrator to join our vibrant TEAM Careers team.

About the Role
  • Onboard customers like a pro by handling contract renewals and Pre-Qualification Questionnaires with ease.
  • Deliver outstanding service by being the friendly voice on phone, email, and live chat, offering expert advice and resolving issues seamlessly.
  • Ace quoting & processing by tackling contract renewals, service job quotes, and engineer site reports.
  • Be a problem-solver by handling inquiries, resolving complaints, and responding to online reviews with professionalism.
  • Keep it organised by managing trade accounts, processing returns and refunds, and inputting orders accurately.
  • Build relationships by nurturing strong client connections to boost satisfaction and drive success.
  • Own the numbers by providing insightful monthly reports and assisting across departments as needed.
About the Salary

We offer a competitive salary of up to £27,000 per annum, plus free parking. This is an excellent opportunity for someone looking to kick-start their career in customer service or take their existing skills to the next level.



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