Senior Technical Support Specialist

2 months ago


Exeter, Devon, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full time

About the Role

We are seeking an experienced Technical Support Analyst to join our Central Systems team as a Senior Technical Support Specialist. As a key member of our team, you will play a crucial role in supporting our Data Centre environments, infrastructure, and project services for business and clinical systems.

Main Responsibilities

  • Support and maintain our Data Centre environments, infrastructure, and project services for business and clinical systems.
  • Contribute to the design and implementation of projects, leveraging your experience in supporting business-critical systems and infrastructure.
  • Work collaboratively with the team to maintain a successful support service, ensuring the delivery of IT services.
  • Develop and implement scripts and automation tools using PowerShell and configuration management platforms.
  • Provide technical expertise and support to the team, ensuring the smooth operation of our systems and infrastructure.

Requirements

  • Proven experience in supporting business-critical systems and infrastructure.
  • Excellent technical knowledge and experience in supporting infrastructure systems such as VMware, Veeam, Windows 2019 Servers, storage platforms, and Active Directory.
  • Ability to develop in PowerShell and experience in automation through the use of scripting and configuration management platforms.
  • Strong communication and interpersonal skills, with the ability to work effectively with the team and stakeholders.
  • Ability to work independently and as part of a team, with a strong focus on delivering high-quality results.

About Us

The Royal Devon University Healthcare NHS Foundation Trust is a leading healthcare provider, delivering a wide range of emergency, specialist, and general medical services. We are committed to providing world-class care to our local communities, and we are seeking a talented Technical Support Analyst to join our team.

Benefits

  • Competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • Collaborative and supportive work environment.
  • Access to the latest technology and tools.
  • Flexible working arrangements.


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