Senior Technical Support Specialist
2 months ago
About the Role
We are seeking an experienced Technical Support Analyst to join our Central Systems team as a Senior Technical Support Specialist. As a key member of our team, you will play a crucial role in supporting our Data Centre environments, infrastructure, and project services for business and clinical systems.
Main Responsibilities
- Support and maintain our Data Centre environments, infrastructure, and project services for business and clinical systems.
- Contribute to the design and implementation of projects, leveraging your experience in supporting business-critical systems and infrastructure.
- Work collaboratively with the team to maintain a successful support service, ensuring the delivery of IT services.
- Develop and implement scripts and automation tools using PowerShell and configuration management platforms.
- Provide technical expertise and support to the team, ensuring the smooth operation of our systems and infrastructure.
Requirements
- Proven experience in supporting business-critical systems and infrastructure.
- Excellent technical knowledge and experience in supporting infrastructure systems such as VMware, Veeam, Windows 2019 Servers, storage platforms, and Active Directory.
- Ability to develop in PowerShell and experience in automation through the use of scripting and configuration management platforms.
- Strong communication and interpersonal skills, with the ability to work effectively with the team and stakeholders.
- Ability to work independently and as part of a team, with a strong focus on delivering high-quality results.
About Us
The Royal Devon University Healthcare NHS Foundation Trust is a leading healthcare provider, delivering a wide range of emergency, specialist, and general medical services. We are committed to providing world-class care to our local communities, and we are seeking a talented Technical Support Analyst to join our team.
Benefits
- Competitive salary and benefits package.
- Opportunities for professional development and growth.
- Collaborative and supportive work environment.
- Access to the latest technology and tools.
- Flexible working arrangements.
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