Senior Technical Support Specialist

4 weeks ago


Exeter, Devon, United Kingdom Royal Devon University Healthcare NHS Foundation Trust Full time

About the Role

We are seeking an experienced Technical Support Analyst to join our Central Systems team as a Senior Technical Support Analyst. The successful candidate will be responsible for providing technical support and maintenance for our data centre environments, infrastructure, and project services for business and clinical systems.

Key Responsibilities

  • Provide technical support and maintenance for data centre environments, infrastructure, and project services
  • Work closely with the Central Systems team to ensure smooth operation of systems and services
  • Identify and resolve technical issues in a timely and efficient manner
  • Develop and implement technical solutions to improve system performance and reliability
  • Collaborate with other teams to ensure seamless integration of systems and services

Requirements

  • Proven experience in technical support and maintenance of data centre environments and infrastructure
  • Strong technical knowledge and experience in supporting infrastructure systems such as VMware, Veeam, Windows 2019 Servers, storage platforms, and Active Directory
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Commitment to learning new technologies and skills

What We Offer

  • A competitive salary and benefits package
  • Opportunities for professional development and growth
  • A dynamic and supportive work environment
  • Access to the latest technologies and tools
  • A comprehensive training program

How to Apply

If you are a motivated and experienced Technical Support Analyst looking for a new challenge, please submit your application, including your CV and a cover letter, to [insert contact information].



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