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Field Service Specialist
2 months ago
Job Title: Field Service Specialist
Company: ENVEA Global
Location: West of London Area (M3 M4 corridor)
Job Type: Full-time
Industry: Environmental Instrumentation
Job Description:
Job Summary:
We are seeking a highly skilled Field Service Specialist to join our team at ENVEA Global. As a Field Service Specialist, you will be responsible for providing product support, service, test, and repair of our full range of environmental instrumentation across customer sites in the UK.
Key Responsibilities:
- Provide product support and service to allocated customer sites, including documentation and paperwork using company software.
- Travel to customer sites to repair, commission, calibrate, service, and fault-find ENVEA products.
- Provide advice to customers on product configuration and on-site problem diagnosis.
- Offer training to customers on product use and maintenance.
- Ensure accurate data entry into customer database and timely completion of service reports.
- Communicate with engineering teams to incorporate lessons learned from field problems into future product iterations.
Requirements:
- Degree, HND, or equivalent in Electrical and Mechanical Engineering.
- Experience with instrumentation in an industrial environment.
- Customer service and problem-solving skills.
- Electronics experience, ideally with an instrumentation background.
- Field service experience and knowledge of gas analyzers/particulate emission monitors are distinct advantages.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
- Travel opportunities across the UK and occasionally internationally.
About ENVEA Global:
ENVEA Global is a leading company in environmental instrumentation, analysis, and measurement. We design, manufacture, and commercialize continuous measurement equipment for ambient air, industrial emissions, and software. Our company values include preserving the environment and sustainable innovation.
