Customer Success Associate for Rotherwood

18 hours ago


Skipton, North Yorkshire, United Kingdom Rotherwood Full time
About Rotherwood

We're a dynamic organization seeking a Customer Success Associate to join our team based near Skipton.

Job Description

The ideal candidate will have strong interpersonal skills, able to build and maintain relationships with customers to enhance their overall experience.

You'll deliver engaging presentations via online meetings to discuss current partnerships and identify areas of additional value across our CPOMS/Raptor products.

By identifying at-risk customers, you'll collaborate with sales and product teams to develop retention strategies that drive long-term success.

In this role, you'll facilitate smooth onboarding processes and establish trusted customer relationships to maximize value.

Required Skills and Qualifications
  • A minimum Grade C (or equivalent) in Maths and English is essential.
  • A highly motivated individual looking to establish and grow their career in Customer Success.
  • Previous experience in customer support is advantageous.
Compensation Package

We offer a competitive salary ranging from £35,000 to £45,000 per annum, commensurate with experience, along with opportunities for professional growth and development within the company.



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