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Senior Operations Manager
2 months ago
We are seeking a highly skilled Senior Traffic Dispatcher to join our team at Biffa Waste Services. As a key member of our operations team, you will be responsible for managing the day-to-day organization of our depot, ensuring the efficient allocation and routing of vehicles to deliver best-in-class service to our customers.
Main Responsibilities:
- Manage the allocation and routing of vehicles to ensure optimal service delivery and compliance with health and safety standards.
- Supervise operational staff to achieve best-in-class service delivery and support employee engagement.
- Monitor and improve route efficiency, vehicle utilization, and disposal outlet optimization.
- Manage driver availability and coverage to ensure compliance with legislation and company procedures.
- Perform administrative duties, including pay and bonus input, disposal information, and vehicle management.
- Contribute to ongoing cost control and efficiency improvements.
- Ensure all administrative tasks are completed, including time sheets, tachograph records, payroll records, and holiday rotas.
Requirements:
- Experience in a similar role in the services or logistics industry.
- National CPC is ideal.
- Experience in managing a labour-intensive, multi-shift environment is ideal.
- Local geographical knowledge.
- First-line operational management experience.
- Excellent communication, planning, and teamwork skills.
What We Offer:
- Competitive salary.
- Ongoing career development, training, and coaching.
- Generous pension scheme.
- Medical and dental scheme.
- Retail and leisure discounts.
- Holiday and travel discounts.
- Bike to work scheme.
About Us:
Biffa Waste Services is a leading provider of waste management solutions. We are committed to delivering exceptional service to our customers while promoting sustainability and reducing waste. Join our team and be part of a dynamic and forward-thinking organization that values diversity, equity, and inclusion.
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