Strategic Business Improvement Director

5 days ago


Manchester, United Kingdom CV Library Full time

We are seeking a Strategic Business Improvement Director to lead our Operations Centre of Excellence, delivering the five-year strategic vision for Operations, and transforming the operational capability across the bank.

This is a high-profile and influential role that requires a highly skilled individual who can drive change across Operations, deliver goals on time, within budget, and to the highest quality. The successful candidate will hone their existing project management skills with excellent exposure at senior level and advance their career in this exciting, fast-paced role in an innovative and inclusive team.

Key Responsibilities
  • Develop and implement business improvement initiatives, driving measurable business outcomes.
  • Lead a team of external suppliers, working closely with supply chain services for the appropriate supplier selection from our framework.
  • Build and maintain positive working relationships with senior stakeholders across multiple franchises, domains, and functions.
  • Produce executive-level presentations and reports to support business cases and benefits realisation.
Requirements
  • Hold an appropriate project management qualification and have experience in change management.
  • Deliver change within a banking Operations team, driving measurable business outcomes.
  • Be comfortable working with ambiguity and drive to understand emerging technical capabilities.
  • Experience of Agile processes and ceremonies, familiarity with Model Risk governance, and driving large-scale automation or AI.
  • Analyse a broad range of data to support problem-solving and decision-making.
  • Critical thinking skills to cut through complexity, make sound decisions, and recommendations balanced against risk.

£85,000 - £115,000 per annum, depending on experience.



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