Operations Coordinator
3 days ago
As one of the UK's 100 fastest-growing private companies, we employ over 700 team members nationwide. We work with some of the UK's largest fleets and insurance companies, supporting drivers who have been involved in road incidents at our contact centres in Halifax and Peterborough.
We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners. Our goal is to provide exceptional customer service while ensuring timely and efficient repairs.
Job Description
- Answering telephone queries and responding to customer inquiries
- Chasing supplier invoices and claiming references
- Assisting with the preparation of sales invoices by email, including additional documentation as required by clients
- Providing general administrative support as required by the team
Requirements
- Proficient in the use of Outlook, Excel, and Word
- Excellent communication skills, particularly telephone-based
- High standards of accuracy and attention to detail
- Able to work on own initiative and as part of a team
- First-class customer service skills and ability to work with internal and external stakeholders
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