Sales and Aftersales Coordinator
2 months ago
We are seeking an experienced Aftersales Coordinator to join our team at Mpeople Recruitment Yorkshire. As a key member of our sales team, you will be responsible for delivering exceptional day-to-day sales and administration support.
Key Responsibilities- Collaborate closely with Area Sales Managers to ensure seamless sales and administration support.
- Maintain clear and open communication channels with internal departments to ensure efficient management of sales orders.
- Respond to and manage customer requests, utilizing our CRM system to provide prompt and effective resolutions.
- Provide pre-sales support, demonstrating expertise in determining when to escalate complex inquiries to technical specialists or business development teams.
- Assist customers throughout the purchase process, addressing any challenges that may arise.
- Coordinate transport partner collections to ensure a smooth customer experience.
- Take a proactive approach in cultivating strong relationships with existing and potential customers, contributing to sales growth and identifying promising business opportunities.
- Manage stock availability, including backorder management, to guarantee efficient order fulfilment and optimize warehouse capacity.
- Promptly communicate updates to Area Sales Managers and customers, providing regular status reports for enhanced transparency.
- Establish effective communication between the Accounts Department, customers, and Area Sales Managers to proactively address any invoice or credit issues.
- Efficiently process all credit notes, securing necessary approvals and adhering to all company procedures.
- Conduct monthly monitoring and review of loan stocks and evaluations.
To be successful in this role, you will need:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving skills and attention to detail.
- Experience in a sales or customer service role, preferably in a similar industry.
- Proficiency in CRM systems and Microsoft Office.
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Sales and Aftersales Coordinator
1 month ago
Leeds, United Kingdom Mpeople Recruitment Yorkshire Full timeAbout the RoleWe are seeking an experienced Aftersales Co-ordinator to join our team in Leeds. As a key member of our sales team, you will be responsible for delivering exceptional day-to-day sales and administration support.Key ResponsibilitiesCollaborate closely with Area Sales Managers to ensure seamless sales and administration support.Maintain clear and...
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Sales and Aftersales Coordinator
1 month ago
Leeds, United Kingdom Mpeople Recruitment Yorkshire Full timeAbout the RoleWe are seeking an experienced Aftersales Co-ordinator to join our team in Leeds. As a key member of our sales team, you will be responsible for delivering exceptional day-to-day sales and administration support.Key ResponsibilitiesCollaborate closely with Area Sales Managers to ensure seamless sales and administration support.Maintain clear and...
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Sales and Aftersales Coordinator
1 month ago
Leeds, United Kingdom Mpeople Recruitment Yorkshire Full timeAbout the RoleWe are seeking an experienced Aftersales Co-ordinator to join our team in Leeds. As a key member of our sales team, you will be responsible for delivering exceptional day-to-day sales and administration support.Key ResponsibilitiesCollaborate closely with Area Sales Managers to ensure efficient management of sales orders.Maintain clear and open...
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Sales and Aftersales Coordinator
1 month ago
Leeds, United Kingdom Mpeople Recruitment Yorkshire Full timeAbout the RoleWe are seeking an experienced Aftersales Co-ordinator to join our team in Leeds. As a key member of our sales team, you will be responsible for delivering exceptional day-to-day sales and administration support.Key ResponsibilitiesCollaborate closely with Area Sales Managers to ensure efficient management of sales orders.Maintain clear and open...
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