Clinical Assistant Role
5 days ago
About Our Team
At Specsavers, we pride ourselves on being a family-friendly business with a strong focus on career development and progression.
Our Optical Assistants play a vital role in providing exceptional customer service, working closely with our optometrists and audiologists to deliver a seamless shopping experience.
Your Key Responsibilities:
- You'll be the first point of contact for many customers, answering queries and resolving issues in a professional and courteous manner.
- You'll work closely with colleagues to achieve sales targets and promote our products and services.
- You'll have access to ongoing training and development opportunities to enhance your skills and knowledge.
About You:
- We're looking for someone with previous experience in a fast-paced customer service environment, preferably in optics or audiology.
- If you have basic knowledge of optical and/or audiology terminology, that's a definite bonus
- You'll be comfortable working as part of a team, communicating effectively with colleagues and customers alike.
What We Offer:
- A competitive salary starting at £25k per annum (dependent on experience)
- 28 days annual leave plus your birthday off
- Full-time hours including weekend working
- No late nights
- Pension contribution
- Specsavers Perks – our discounted benefits scheme
- Annual subscription to the 'Headspace' app
- WeCare – UK confidential employee helpline
- Outstanding clinical and professional development opportunities
- Support with IP, other higher accreditations and Pathway
- Access to latest clinical technology and equipment
- Regular team events and team building evenings
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