Knowledge Base Developer

6 days ago


London, Greater London, United Kingdom Zilch Full time
Job Description

This role involves developing and implementing content standards and best practices for knowledge base entries. You will identify opportunities for macro implementation and facilitate cross-functional collaboration to ensure successful deployment.

You will manage and update content on the public-facing help centre, providing clear and concise information for customers in the UK. You will collaborate with Customer Support, Product, and Marketing & Design teams to understand user needs and develop content that effectively addresses their queries.



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