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Care Manager Leader
2 months ago
We are a well-established trusted local Home Care & Live-In Care service provider, dedicated to delivering high-quality care to our customers. Our team is passionate about making a difference in people's lives, and we are seeking a highly skilled and experienced Registered Care Manager to lead our team.
Job SummaryWe are looking for a Registered Care Manager with a proven track record of leading and managing a team, who can take ownership and go the extra mile to ensure ultimate customer satisfaction. As a key member of our team, you will be responsible for managing the day-to-day running of the business, allocating resources, and monitoring performance to deliver high-quality, safe, and effective homecare to our customers.
Key Responsibilities- Service Delivery
- Ensure the safe delivery of the service in line with legislative requirements and company policy and procedures.
- Undertake training and development to keep up to date with the law, best practice, and changes in company policy.
- Monitor health and safety in the workplace and in the field, and act as lead for infection prevention and control.
- Customer Care
- Promote the rights of each customer and keep their wishes at the centre of their care and support.
- Create individually tailored care and support plans that respect the customer's wishes and promote their dignity and privacy.
- Provide excellent communication skills with customers, their families, and representatives, staff, and other health and social care professionals.
- Staff Management
- Manage the effective recruitment, induction, and training of the office team and care assistants.
- Ensure there are sufficient numbers of suitably qualified staff allocated appropriately to meet service needs at all times.
- Provide information, guidance, and ongoing supervision to enable staff to effectively and safely carry out their roles.
- Business Development
- Attend external meetings and represent the service in a positive manner.
- Participate in the growth and development of the business, working with the franchise owners to achieve key performance targets.
- A competitive salary up to 拢40,000 p.a. plus bonus scheme.
- Enrolment in a pension scheme.
- Personal development opportunities to grow your career.
- Free annual MOT on your work car.
- Laptop and all equipment you need for the role.
- A bright, modern, and clean office.
- Full training induction and support.
- Employee Assistance Programme with access to telephone counselling from qualified counsellors.
- Ongoing support and a professional development plan with fully funded training.
- Annual celebrations to mark work anniversaries.
- Annual awards Celebration.
- A really friendly work environment.
- Free Parking.
We are committed to providing a supportive and inclusive work environment, and we welcome applications from candidates who share our values and are passionate about delivering high-quality care to our customers.
