Sales Administrator

4 weeks ago


Craigavon, United Kingdom VickerStock Full time

We are proud to be partnering with an established company to recruit a Sales Administrator for an exciting role in a dynamic environment.

Job Title: Sales Administrator

Reporting To: Senior Sales Administrator

Role Overview:

As a Sales Administrator, you will assist the Senior Sales Administrator with sales order processing, despatch and logistics coordination, delivery reporting, and customer record maintenance.

Summary of Main Responsibilities:

  • Customer Account Management: Set up accounts, agree on credit terms with the Assistant Accountant/Financial Controller, and ensure accurate details are updated in DeFacto.
  • Order Processing & Dispatch: Process orders, arrange despatch and invoicing, manage van sales deliveries, and coordinate stock replenishment.
  • Liaison with Warehouse & Logistics: Work closely with the Warehouse Team and liaise with haulage companies to ensure timely and complete order dispatch.
  • Customer Service Excellence: Maintain proactive communication to support order fulfilment and manage customer queries, including credit control and payment follow-ups.
  • Sales Reporting: Prepare month-end sales reports and aged debt analyses.
  • Records Maintenance: Organize and index sales order and delivery notes for audit purposes.
  • Reception & Support Duties: Provide reception cover and handle general inquiries as needed.

Qualifications: Minimum GCSE Grade C in Maths and English (or equivalent)

Experience: Proven experience in Sales Administration

Familiarity with credit control processes

Experience within FMCG admin/sales admin department (desirable)

Skills & Competencies: Strong communication and customer-focused approach High proficiency in Microsoft Office Detail-oriented with excellent organizational skills Team player with a proactive, self-motivated attitude Flexibility regarding working hours


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