Sales Administrator
4 weeks ago
We are proud to be partnering with an established company to recruit a Sales Administrator for an exciting role in a dynamic environment.
Job Title: Sales AdministratorReporting To: Senior Sales Administrator
Role Overview:
As a Sales Administrator, you will assist the Senior Sales Administrator with sales order processing, despatch and logistics coordination, delivery reporting, and customer record maintenance.
Summary of Main Responsibilities:
- Customer Account Management: Set up accounts, agree on credit terms with the Assistant Accountant/Financial Controller, and ensure accurate details are updated in DeFacto.
- Order Processing & Dispatch: Process orders, arrange despatch and invoicing, manage van sales deliveries, and coordinate stock replenishment.
- Liaison with Warehouse & Logistics: Work closely with the Warehouse Team and liaise with haulage companies to ensure timely and complete order dispatch.
- Customer Service Excellence: Maintain proactive communication to support order fulfilment and manage customer queries, including credit control and payment follow-ups.
- Sales Reporting: Prepare month-end sales reports and aged debt analyses.
- Records Maintenance: Organize and index sales order and delivery notes for audit purposes.
- Reception & Support Duties: Provide reception cover and handle general inquiries as needed.
Qualifications: Minimum GCSE Grade C in Maths and English (or equivalent)
Experience: Proven experience in Sales Administration
Familiarity with credit control processes
Experience within FMCG admin/sales admin department (desirable)
Skills & Competencies: Strong communication and customer-focused approach High proficiency in Microsoft Office Detail-oriented with excellent organizational skills Team player with a proactive, self-motivated attitude Flexibility regarding working hours
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