Facilities Operations Coordinator

5 hours ago

Watford, Hertfordshire, United Kingdom TJX Europe Full time
Job Title: Facilities Operations Coordinator

We are seeking a highly skilled and proactive Facilities Operations Coordinator to join our team at TJX Europe. As a key member of our facilities management team, you will be responsible for the maintenance and management of our in-house store facilities management system, Service Channel.

Key Responsibilities:
  • Update and maintain the back end of Service Channel, implementing process improvements and answering user queries on the system.
  • Keep the Service Channel updated with new store openings and closures.
  • Support in the delivery and development of the Service Channel through our TJX road map for the system.
  • Business partner with Store Operations, Loss Prevention, Central Operations, Finance, and the wider Facilities and Estate teams to implement new features on the Service Channel and support in raising PO's.
  • Develop and run reports to highlight trends in issues across areas such as store cleaning and support in the teams' decision-making process.
  • Support the Manager of Facilities Operations in the budget building process and gathering costs from a wide supplier base for cleaning suppliers for UK and Ireland.
  • Take ownership over the budget and order process of facilities management consumables across all stores in the UK and Ireland.
  • Onboard new suppliers, chase and process documentation.
  • Book travel for the wider UK & Ireland facilities team.
  • Support in planning and coordinating teams' meetings.
  • Prepare the Real Estate Committee pack for the Estates team.
  • Take on and support in ad-hoc projects as and when requested.
Requirements:
  • Self-starter with the ability to prioritise and manage a high volume of priorities in a fast-paced and changeable environment.
  • Great time management, the ability to manage multiple tasks & projects.
  • Innovative thinking to resolve operational problems efficiently.
  • Ability to explain technical issues to non-technical stakeholders.
  • Ability to monitor and evaluate vendor performance.
  • Managing and tracking facility-related budgets.
  • Forecasting operational costs.
  • Identifying small issues before they become larger problems.
  • Strong administrative and organisational skills, attention to detail, and an ability to deliver against tight deadlines.
  • Excellent communication skills (verbal and written) are key, as are strong interpersonal skills, where you can build relationships with people on all levels.
  • Systems skills (Microsoft Office packages, particularly Excel).
  • Experience in computer coding would be beneficial but not essential.
What We Offer:
  • A competitive salary.
  • Our benefits package includes perks like an Associate Discount, life cover, and healthcare.
  • Career growth within our rapidly expanding retail business.
  • A vibrant team that thrives on support and collaboration, where innovation and personal growth are at the forefront.

We are an equal opportunities employer and welcome applications from all qualified candidates. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief, and/or sexual orientation.

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