Contracts and Proposals Director, Delivery Strategy

3 weeks ago


Reading, Reading, United Kingdom IQVIA Full time

Job Overview

As a key member of the IQVIA team, you will be responsible for directing and overseeing the contracts, proposals, and other designated processes for assigned customers. Your goal will be to efficiently produce accurate and timely proposals, contracts, change orders, and pricing.

Essential Functions

  • Provide expert review and guidance for the production of Proposal/Contracts Group deliverables, such as proposals, contracts, and change orders.
  • Develop relationships with assigned customers and ensure high-quality deliverables and customer service by overseeing the accurate and timely production of information to customers regarding contracts, change orders, and pricing.
  • Develop and negotiate change orders and drive the change order process to maximize profit on each contract and ensure timely revenue recognition.
  • Act as a key customer interface for assigned customers, ensuring consistency in approach, metric, and format and serving as an escalation point to resolve any issues.
  • Contribute to discussions on the implementation of Contracts and Proposals strategy on a global basis.
  • Ensure the team follows global processes to deliver a quality product to customers.
  • Develop and implement processes with a primary focus on increasing customer satisfaction and creating efficiencies while maintaining consistency among all teams.
  • Provide direction and strategy on projects and initiatives with minimal oversight.
  • Maintain a focus and actively work toward attainment of all corporate goals, including revenue, sales, and employee retention, and implement strategies to achieve those goals.
  • Negotiate contractual documents, in consultation with Legal and/or Finance, as required.
  • Provide regular updates to management regarding pending Contracts deliverables.
  • Participate in bid defense, customer meetings, and on task forces.
  • Provide advice, support, and guidance as needed and serve as a mentor to colleagues.

Qualifications

  • Bachelor's Degree in Life Science, Business Management, or related field and 12 years of experience in Contracts or Proposals or an equivalent combination of education, training, and experience.
  • Knowledge of CRO Industry.
  • Excellent knowledge of Microsoft Excel, Word, and understanding of costing models.
  • Excellent knowledge of contract, proposals, and budget processes and ability to interpret budgets and protocols.
  • Possess strong analytical skills and excellent verbal and written communication skills.

Our ideal candidate will have a strong common sense, analytical and critical thinking skills, and the ability to speak their mind and explain reasons for clinical strategy proposed. They will also have a functional understanding of how assumption changes functionally impact across service lines and an understanding of each component of a clinical trial process.

We are looking for a resource to the proposal and contract staff that you interact with in explaining why a particular strategy is proposed and things to be considered moving forward as changes in contracting with clients and specific assumptions may change and their impacts.



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