System Support Specialist
3 weeks ago
Job Title: Systems Support Specialist
Location: Leeds, UK
Estimated Salary: £220-250 per day
This is an exciting opportunity for a skilled System Support Specialist to join our team at Interface Recruitment UK. As a key member of our IT support team, you will be responsible for providing high-level technical support and maintenance for our client's systems and infrastructure.
Key Responsibilities:
- Deliver systems and requirements in-line with the IS strategy and the key strategic objectives.
- Assist in the training of department members, end users and new employees.
- Develop and update documents pertaining to system or software procedures, requirements and changes.
- Perform maintenance and backup functions for key systems, resolving issues of diverse scope by reviewing and analysing identifiable factors.
- Conduct testing of systems when required, to ensure efficiency and accuracy, using the appropriate software tools.
- Implement and maintain system security and data confidentiality, integrity and availability across the network.
Required Skills and Qualifications:
- Proven background working as a 1st/2nd Line Support Analyst within a Service Desk environment.
- Excellent technical knowledge and experience of supporting Windows Operating Systems and Microsoft Office Software.
- Good working knowledge of Microsoft Windows Server and Active Directory Network Services (including, but not limited to TCP/IP, DNS, Group Policy, and DHCP).
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