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Sales Coordinator

2 months ago

London, Greater London, United Kingdom NoMad Hotel Full time

About NoMad Hotel

NoMad Hotel is a luxury lifestyle hotel that offers a culture of gracious hospitality combined with understated elegance and comfort. As a Sales Coordinator, you will be part of a growing team that provides exceptional service to our clients.

Job Summary

The Sales Coordinator is responsible for providing administrative support to the Sales Managers and Director(s) while being familiar with all aspects of the sales process. This role requires excellent communication and organizational skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities

  • Provide administrative support to the Sales Managers and Director(s), including preparing accurate written correspondence and maintaining accounts.
  • Receive and respond to incoming telephone calls for the sales team, serving as the communication hub for Group, Corporate, and Event Sales.
  • Maintain accounts, including traces, creating and updating bookings, manipulating events and guest room blocks in Sales CRM.
  • Complete distribution of Sales correspondence to the hotel operating departments as required.
  • Make reservations, enter rooming list and take care of amenities for Managers and Director(s).
  • Coordinate converted Group bookings as and when required; including liaison with end client and internal departments to ensure all coordination is confirmed, communicated and aligned.
  • Support Director of Sales and Sales Managers in preparing for client site inspections and events.
  • Run daily, weekly and monthly reports.
  • Maintain departmental reports on a weekly/monthly basis in support of the Director of Sales.
  • Ensure all sales kits, collateral Image Library, iPads, promotional materials, photographs etc are kept up to date and in efficient order, in stock and easy to distribute.
  • Operate a variety of electronic and manual office resources, including but not limited to laser printers, multi-function copy machines, fax machines, paging system, a bindery machine.
  • In the absence of Sales Management, assist clients and seek out solutions to requests in a friendly, caring and helpful manner.
  • Follow department policies, procedures and service standards.
  • Follow hotel safety policies and procedures.
  • Perform other tasks or projects as assigned by hotel management.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.