Employment Support Specialist
4 weeks ago
About the Role
Maximus is a global organisation that provides health and employment services to millions of people every year. We are seeking an Employment Support Specialist to join our team in Guildford, UK.
Key Responsibilities
- Support customers to address their barriers to employment by providing individualised packages of support.
- Be the coach and mentor, building strong positive relationships with customers to guide, motivate, and challenge them to secure and sustain employment.
- Achieve delivery targets by working with customers to identify employment opportunities and support them into and during employment.
- Meet personal performance targets and Key Performance Indicators.
Requirements
- Empowers & Inspires Others
- Building Effective Relationships
- Analytical Thinking & Problem Solving
- Planning & Organising
- Demonstrates effective questioning skills, including probing and challenging
- Demonstrates effective coaching and mentoring skills
- High level of digital literacy skills, including strong working knowledge of Microsoft Office applications and web-based communication technologies
- Experience or ability to cold call and close agreements with employers
- Demonstrates the ability to market specific attributes of customers to employers
- Experience of working in a target driven environment
- Experience of working with people with multiple and complex needs, including health conditions and disabilities
- Understanding of how to affect positive behaviour change
- Quality & Compliance: Understanding of the requirement for accurate completion of paperwork and contract compliance
- GCSE or equivalent in English and Maths at grade 'C' or above or equivalent qualification or experience
- A strong commitment to personal and professional development
- Commitment to develop and implement equal opportunities policy and anti-discriminatory practices in employment and service delivery
- Ability to work within Corporate Policy, Procedures and Health & Safety Legislation
- Commitment to the Company's safeguarding protocols
- Ability to carry out the duties of the job with reasonable adjustments
- Ability to meet the mobility requirements of the job
- Eligible to Work in the UK status
Desirable
- Member of IEP
- Emotional Intelligence
- Knowledge of the labour market, wider provision in the local area
- Experience of securing employment opportunities for a wide range of individuals
- Level 3 Award in Employability Services Sector or equivalent
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