Customer Service Representative

1 month ago


Newport, Newport, United Kingdom Tesco Full time

About the Role

We are seeking a motivated and customer-focused individual to join our team as a Colleague in our Newport IOW Express store. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.

Key Responsibilities

  • Provide excellent customer service, greeting customers with a smile and serving them with pride.
  • Build rapport with customers, ensuring they have a great shopping experience.
  • Work collaboratively with colleagues to achieve sales targets and maintain a clean and organized store environment.
  • Participate in seasonal, community, and charity events, creating a positive and inclusive atmosphere.
  • Be knowledgeable about store performance, understanding your role in driving sales and reducing waste.

What We Offer

  • Competitive hourly rate starting at £12.02, increasing to £13.15 for stores within the M25.
  • Guaranteed minimum of 16 hours per week, with opportunities to work fewer hours.
  • Access to free wellbeing services, life cover, and an award-winning pension with matching contributions.
  • Uniform provided and policies to support you throughout your career.
  • Opportunities for career progression and professional development.

Requirements

  • A passion for delivering great service and building strong relationships with customers.
  • The ability to work well in a team, communicate effectively, and take the initiative to make decisions that benefit customers.
  • Flexibility to work a variety of shifts, including weekends and holidays.

Why Join Us?

At Tesco, we value our colleagues and offer a range of benefits, including discounts, shares, and cycle-to-work schemes. We are committed to creating a positive and inclusive work environment, where everyone feels welcome and valued.



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