Front Desk Administrator

4 weeks ago


London, Greater London, United Kingdom Cityscape Digital Full time

About the Role

We are seeking a highly organized and detail-oriented receptionist to join our team at Cityscape Digital. The ideal candidate will be responsible for providing exceptional customer service, handling administrative tasks, and ensuring the smooth day-to-day operations of our studio.

Key Responsibilities:

  • Answering phone calls, transferring/announcing calls
  • Meeting and greeting clients in Reception - making them welcome and offering refreshments
  • Tending to clients in meeting rooms and break out spaces - offering refreshments
  • Maintaining a high standard of studio cleanliness, meeting rooms, kitchen and sometimes other desks
  • Post and packages
  • Ordering cabs and couriers
  • Ad-hoc errands
  • Fridge re-stocks and clear out
  • Ordering stationery, weekly food, bottled water and any other ad hoc orders
  • Staff expense processing
  • Assisting other teams with ad-hoc requests such as proofreading, client invitations and external meeting room spaces
  • Scanning confidential documents
  • Covering facilities and maintenance in Studio Managers absence
  • Liaising with workmen/delivery people
  • Maintaining security and health and safety procedures
  • Set up for meetings and internal events
  • Assist Studio Manager with booking and organising social events; Christmas party, summer party, birthdays, tea breaks, leaving drinks etc, and booking client lunches/dinners

Requirements:

  • Experience as either a Receptionist or PA (1-2 years desirable)
  • Professional attitude and welcoming personality
  • Responsible and trustworthy
  • Attention to detail on all tasks; from administrative duties to office tidiness
  • Good spelling, literacy and numeracy skills
  • Good time management and timekeeping
  • Emergency First Aid certificate and Fire Marshal certificate considered a bonus
  • Creative interests outside of work considered a bonus

Benefits:

  • Centrally located office in London Bridge, moments away from mainline and tube stations
  • After-work social events
  • Private health insurance after successful probation
  • Free yoga sessions with More Yoga
  • Cycle to work scheme, with secure cycle storage and showers
  • Travel card loans after successful probation
  • Hybrid work environment
  • Pension scheme
  • Access to Headspace wellbeing app
  • Happy Hour on Fridays
  • 20 days annual leave + public holidays, increasing to 23 after 5 years service

How to Apply

If you are interested in this role, please send a PDF CV and introductory email to recruitment@cityscapedigital.co.uk with the email subject "Receptionist 2024".


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