Claims Service Improvement Manager

3 days ago

Leeds, Leeds, United Kingdom NHS Resolution Full time
About the Role

We are seeking a highly skilled and experienced Claims Service Improvement Manager to join our team at NHS Resolution. As a key member of our Claims Service Improvement Team, you will play a crucial role in supporting the research, planning, and implementation of new and improved protocols, processes, and ways of working across the Claims function.

Key Responsibilities:

  • Support the triage and monitoring of recommendations for process reviews and improvements
  • Help organize workshops and process mapping of claims processes across the Claims function
  • Collaborate with the Service Improvement Team Leader and Senior Service Improvement Managers to achieve team objectives
  • Contribute to the development of best practices and risk identification
  • Provide support to mitigate potential challenges and improve efficiency

Requirements:

  • Excellent oral and written communication skills
  • Excellent organizational skills and ability to multi-task
  • Experience in successfully managing a demanding workload to tight deadlines
  • Analytical and innovative way of thinking
  • Experience of working with and drafting data reports, detailed documentation, and data visualization tools is desirable

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and innovative work environment
  • Work in a progressive environment towards data-driven strategies
  • A commitment to diversity, equality, and inclusion
  • Access to the NHS Pension Scheme and a minimum of 27 days Annual Leave
  • Commitment to support individuals in having a work and life balance, offering flexible working arrangements

About NHS Resolution:

NHS Resolution is a not-for-profit arm's length of the NHS working for healthcare providers to resolve claims fairly and to share learning across the NHS and beyond. We provide a supportive environment for our staff with specialist training and the opportunity for personal development.

We are a unique organization that provides expertise to the NHS on resolving concerns and disputes fairly. We share learning for improvement and preserving resources for patient care. We embody our organizational PEER values:

  • Professional
  • Expert
  • Ethical
  • Respectful

  • Claims Service Improvement Manager

    1 day ago

    Leeds, Leeds, United Kingdom NHS Resolution Full time

    Job DescriptionJob Title: Claims Service Improvement ManagerJob Summary:NHS Resolution is seeking a highly skilled Claims Service Improvement Manager to join our team. As a key member of our Claims Service Improvement Team, you will play a crucial role in supporting the research, planning, and implementation of new and improved protocols, processes, and ways...

  • Claims Service Improvement Manager

    1 day ago

    Leeds, Leeds, United Kingdom NHS Resolution Full time

    Job DescriptionJob Title: Claims Service Improvement ManagerJob Summary:NHS Resolution is seeking a highly skilled Claims Service Improvement Manager to join our team. As a key member of our Claims Service Improvement Team, you will play a crucial role in supporting the research, planning, and implementation of new and improved protocols, processes, and ways...

  • Claims Service Improvement Manager

    3 days ago

    Leeds, Leeds, United Kingdom NHS Resolution Full time

    Job Title: Claims Service Improvement ManagerJob Summary:NHS Resolution is seeking a talented Service Improvement Manager to join the Claims Service Improvement Team on a permanent contract basis. As a key member of the team, you will support the research, planning, and implementation of new and improved protocols, processes, and ways of working across the...

  • Claims Service Improvement Manager

    7 days ago

    Leeds, Leeds, United Kingdom NHS Resolution Full time

    Job Title: Claims Service Improvement ManagerJob Summary:NHS Resolution is seeking a talented Service Improvement Manager to join the Claims Service Improvement Team on a permanent contract basis. As a key member of the team, you will support the research, planning, and implementation of new and improved protocols, processes, and ways of working across the...

  • Claims Service Improvement Manager

    2 days ago

    Leeds, Leeds, United Kingdom NHS Resolution Full time

    Job Summary:NHS Resolution is seeking a talented Claims Service Improvement Manager to join our Claims Service Improvement Team on a permanent contract basis.About the Role:The primary responsibilities of this role are to support the research, planning, and implementation of new and improved protocols, processes, and ways of working across the Claims...

  • Claims Service Improvement Manager

    2 days ago

    Leeds, Leeds, United Kingdom NHS Resolution Full time

    Job Summary:NHS Resolution is seeking a talented Claims Service Improvement Manager to join our Claims Service Improvement Team on a permanent contract basis.About the Role:The primary responsibilities of this role are to support the research, planning, and implementation of new and improved protocols, processes, and ways of working across the Claims...

  • Service Improvement Manager

    3 days ago

    Leeds, Leeds, United Kingdom NHS Resolution Full time

    About the RoleWe are seeking a highly skilled Service Improvement Manager to join our Claims Service Improvement Team on a permanent contract basis. This role reports directly to the Service Improvement Team Leader and collaborates with a team of Senior Service Improvement Managers.Key ResponsibilitiesSupport the research, planning, and implementation of new...

  • Service Improvement Manager

    3 days ago

    Leeds, Leeds, United Kingdom NHS Resolution Full time

    About the RoleWe are seeking a highly skilled Service Improvement Manager to join our Claims Service Improvement Team on a permanent contract basis. This role reports directly to the Service Improvement Team Leader and collaborates with a team of Senior Service Improvement Managers.Key ResponsibilitiesSupport the research, planning, and implementation of new...

  • Claims Service Improvement Manager

    3 days ago

    Leeds, Leeds, United Kingdom NHS Resolution Full time

    About the Role:NHS Resolution is seeking a talented Service Improvement Manager to join our Claims Service Improvement Team on a permanent contract basis.Key Responsibilities:Support the research, planning, and implementation of new and improved protocols, processes, and ways of working across the Claims function.Identify processes and improvement...

  • Claims Service Improvement Manager

    7 days ago

    Leeds, Leeds, United Kingdom NHS Resolution Full time

    About the Role:NHS Resolution is seeking a talented Service Improvement Manager to join the Claims Service Improvement Team on a permanent contract basis.Key Responsibilities:Support the research, planning, and implementation of new and improved protocols, processes, and ways of working across the Claims function.Identify processes and improvement...

  • Claims Senior Service Improvement Manager

    3 days ago

    Leeds, Leeds, United Kingdom NHS Resolution Full time

    About the RoleWe are seeking a highly skilled Senior Service Improvement Manager to join our team on a 23-month fixed-term contract with the possibility of extension or becoming permanent (subject to permanent roles being available).The Claims Service Improvement Team operates within a continuous improvement environment, developing, maintaining, and...

  • Claims Senior Service Improvement Manager

    7 days ago

    Leeds, Leeds, United Kingdom NHS Resolution Full time

    About the RoleWe are seeking a highly skilled Senior Service Improvement Manager to join our team on a 23-month fixed-term contract with the possibility of extension or becoming permanent (subject to permanent roles being available).The Claims Service Improvement Team operates within a continuous improvement environment, developing, maintaining, and...

  • Claims Senior Service Improvement Manager

    7 days ago

    Leeds, Leeds, United Kingdom NHS Resolution Full time

    About the RoleNHS Resolution is seeking a highly skilled Senior Service Improvement Manager to join the team on a 23 months fixed term / secondment contract with the possibility of extension or becoming permanent (subject to permanent roles being available).The Claims Service Improvement Team operates within a continuous improvement environment by...

  • Claims Senior Service Improvement Manager

    7 days ago

    Leeds, Leeds, United Kingdom NHS Resolution Full time

    About the RoleWe are seeking a highly skilled Senior Service Improvement Manager to join our team on a 3 months fixed term / secondment contract with the possibility of extension or becoming permanent (subject to permanent roles being available).The Claims Service Improvement Team operates within a continuous improvement environment by developing,...

  • Senior Service Improvement Manager

    3 days ago

    Leeds, Leeds, United Kingdom NHS Resolution Full time

    About the RoleWe are seeking a highly skilled Senior Service Improvement Manager to join our team on a 3 months fixed term / secondment contract with the possibility of extension or becoming permanent (subject to permanent roles being available).Key ResponsibilitiesConduct research and devise plans to enhance the overall efficiency of the claims...

  • Senior Service Improvement Manager

    7 days ago

    Leeds, Leeds, United Kingdom NHS Resolution Full time

    About the RoleWe are seeking a highly skilled Senior Service Improvement Manager to join our team on a 3 months fixed term / secondment contract with the possibility of extension or becoming permanent (subject to permanent roles being available).Key ResponsibilitiesConduct research and devise plans to enhance the overall efficiency of the claims...

  • Claims Senior Service Improvement Manager

    10 hours ago

    Leeds, Leeds, United Kingdom NHS Resolution Full time

    About the RoleWe are seeking a highly skilled Senior Claims Service Improvement Manager to join our team on a 3-month fixed-term contract with the possibility of extension or becoming permanent (subject to permanent roles being available).The Claims Service Improvement Team operates within a continuous improvement environment by developing, maintaining, and...

  • Claims Senior Service Improvement Manager

    7 hours ago

    Leeds, Leeds, United Kingdom NHS Resolution Full time

    About the RoleWe are seeking a highly skilled Senior Claims Service Improvement Manager to join our team on a 3-month fixed-term contract with the possibility of extension or becoming permanent (subject to permanent roles being available).The Claims Service Improvement Team operates within a continuous improvement environment by developing, maintaining, and...

  • Claims Service Improvement Lead

    1 week ago

    Leeds, Leeds, United Kingdom NHS Resolution Full time

    Job DescriptionWe are seeking a highly skilled Senior Service Improvement Manager to join our team on a 23 months fixed term / secondment contract with the possibility of extension or becoming permanent (subject to permanent roles being available).The Claims Service Improvement Team operates within a continuous improvement environment by developing,...

  • Senior Claims Service Improvement Professional

    1 week ago

    Leeds, Leeds, United Kingdom NHS Resolution Full time

    Job DescriptionWe are seeking a highly skilled Senior Service Improvement Manager to join our team on a 23 months fixed term / secondment contract with the possibility of extension or becoming permanent (subject to permanent roles being available).The Claims Service Improvement Team operates within a continuous improvement environment by developing,...