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Sales and Customer Service Coordinator
2 months ago
We are seeking an experienced Sales Administrator to join our team at ROSE & YOUNG RECRUITMENT LTD. The successful candidate will be responsible for providing exceptional customer service and administrative support to our sales team.
Key Responsibilities:
- Provide first point of contact for customers, responding to queries and resolving issues in a timely and professional manner.
- Process orders, answer product questions, and deal with technical part numbers.
- Search for parts from a catalogue/website and raise quotations for pricing and availability.
- Resolve general customer queries and process and post invoices daily to customers.
- Participate in the credit control process, recording payments received and chasing overdue payments.
- Making outbound calls to existing customers to maintain and develop the customer and prospect database.
- Perform general administrative tasks to support the sales team.
Requirements:
- Previous customer services or sales administration experience.
- Excellent communication skills and telephone manner.
- Good systems skills and ability to work on own initiative.
About the Role:
This is an excellent opportunity for an experienced Sales Administrator to join a dynamic and growing company. The successful candidate will be confident, organized, and able to multitask in a fast-paced environment.
