Clinical Operations Manager

18 hours ago


Reading, Reading, United Kingdom Montu UK Full time

About the Role

We are seeking an experienced Clinical Operations Manager to join our team at Montu UK. As a key member of our operations team, you will be responsible for managing clinical rotas, ensuring smooth business operations, and working closely with our clinicians to provide exceptional patient care.

Salary

The successful candidate can expect a salary of £37,000-£47,000 per annum, depending on experience, plus benefits including 25 days holiday, pension scheme, and opportunities for career development.

Key Responsibilities

  • Maintain and manage clinical rotas to identify gaps and provide cover where needed
  • Maintain and manage pharmacy rotas to ensure seamless business operations
  • Manage shift-based working for the operations team
  • Work closely with operation and clinical teams to ensure continuity of care for patients
  • Effectively manage processes to ensure smooth transition for onboarding clinicians
  • Manage annual leave or absence in the clinical team
  • Support operational and clinical recruitment and onboarding
  • Collate feedback and liaise with Head of Governance on complaints and compliments
  • Report incidents and significant events and liaise with Head of Governance
  • Support clinicians working in the service with operational queries
  • Liaise with product and tech support team on technical issues
  • Work closely with line manager and wider team on service improvement
  • Attend work-related meetings as required
  • Maintain all mandatory training and familiarity with company policies and SOPs

Requirements

  • 4+ years of work experience in a healthcare environment or similar setting
  • Excellent attention to detail and communication skills
  • Ability to work with senior clinicians and managers to manage diaries
  • High level of IT proficiency and ability to work under pressure

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