Customer Support Representative
15 hours ago
Career Opportunity: Customer Service Advisor
We are seeking a skilled Customer Service Advisor to provide exceptional service and support to our customers in Weymouth, United Kingdom.
About the Role
This is a full-time position that requires excellent communication and problem-solving skills. The ideal candidate will have previous experience in a customer-facing role and be proficient in Microsoft Office and CRM systems. They will be responsible for handling incoming calls, emails, and chat queries from customers, providing accurate information regarding products and services, and resolving customer issues efficiently.
Key Responsibilities
- Handle high-volume queries while maintaining attention to detail.
- Provide excellent service and support to customers through various channels (calls, emails, chat).
- Work closely with other departments to ensure customer satisfaction.
Requirements
- Previous experience in a customer service role preferred.
- Excellent communication and problem-solving skills.
- Proficiency in Microsoft Office and CRM systems.
Benefits
- Competitive salary of £25,000 per annum, based on location and industry standards.
- Pension scheme and healthcare benefits.
- Training and development opportunities.
- Supportive work environment with clear career progression.
Estimated Salary Range: £24,000 - £28,000 per annum.
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