Legal Document Production Specialist

5 days ago

City Of London, United Kingdom HYF Recruitment Full time
About the Role

We are seeking an experienced Document Production Specialist to join our in-house legal document production department on a full-time permanent basis.

The successful candidate will work as a hands-on Document Production Specialist, coordinating work requests submitted by the Corporate department to the Document Production department.

This role will be the initial point of direct contact for short and quick document-related tasks for Corporate clients, ensuring smooth intake of work.

Key Responsibilities
  • Provide intake and assistance with job requests
  • Answer general questions to the department and provide assistance to Requestors
  • Perform job quality control checks
  • Coordinate proofreading by operators when necessary
  • Collaborate with Document Specialists to troubleshoot job-related issues
Requirements
  • Consistently deliver high-quality services on time, with a focus on responsiveness, client satisfaction, effective client communication, and client service orientation
  • Liaise closely with Document Production and departmental contacts to filter requests as appropriate
  • Utilize a working knowledge of current Document Production and provide quick turnaround service via email and/or an electronic submission tool
  • Utilize client tools and templates in document preparation as required
  • Technical document trouble-shooting support as required within the centre or directly with centre users
  • Perform quality control measures on work produced
  • Manage and prioritize assigned projects to ensure deadlines and expectations are met
  • Acquire and maintain an in-depth working knowledge of the client's working environment and business needs
  • Effective project communication
  • Responsible for continuing to upgrade work skills by participating in company-offered training and development programs and staying abreast of technology changes relevant to this role
About the Company

HYF Recruitment is a leading recruitment agency specializing in the placement of experienced professionals in the legal and corporate sectors.

We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional development.

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