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Commercial Account Manager

1 month ago


Felixstowe, Suffolk, United Kingdom W.E.C. Lines Full time
About Us: W.E.C. Lines is a leading logistics company that provides a range of services to customers around the world. We are committed to delivering exceptional customer service and building long-term relationships with our clients. As a Commercial Account Manager at W.E.C. Lines, you will play a key role in achieving these goals.

Key Responsibilities:
  • Develop and maintain strong relationships with existing and new customers to drive revenue growth and increase customer satisfaction.
  • Manage customer bookings, enquiries, collections and deliveries via phone and email.
  • Collaborate with internal teams to ensure seamless delivery of customer services.
  • Identify opportunities to upsell and cross-sell services to customers.


Requirements:
  • Proven experience in account management or a related field.
  • Excellent communication and interpersonal skills.
  • Good understanding of shipping procedures.
  • Deep sea and/or short sea shipping knowledge.
  • Working knowledge of shipping systems.


About Our Offer:
We offer a competitive salary of £30,000 - £40,000 per annum, depending on experience, as well as a range of benefits including pension, private medical and life assurance.