Service Operations Coordinator

1 day ago


Staverton Gloucestershire, United Kingdom CV-Library Full time
Overview

Anderson Recruitment Ltd is a leading specialist in the fire and security industry, providing installation and maintenance services to customers across the UK. We are seeking a skilled Service Operations Coordinator to join our team in Staverton.

Job Description

We offer a permanent opportunity to work within a family-friendly team spirit built on decades of hard work. As a Service Operations Coordinator, you will be responsible for:

  • Communicating with customers to book engineer servicing visits and dealing with general queries in a professional and timely manner.
  • Calling customers to agree servicing visits for delayed and outstanding appointments.
  • Maintaining strong communication with engineering teams.
  • Scheduling engineering resource efficiently to minimize travel time and wasted journeys.
Required Skills and Qualifications

To succeed in this role, you must have good understanding of commonly used Microsoft Office applications and be comfortable working in a busy environment. You should also be a reliable and assertive member of a busy operational team.

Benefits

In return for your hard work, we offer:

  • A stable and fun working environment with career progression opportunities.
  • A competitive salary of up to £28,000 per annum, plus excellent benefits.
  • A comprehensive annual training programme with a six-monthly appraisal system.
  • Clear progression and regular promotion opportunities.
  • Minimum 5% discount on shopping at various retailers through our Perkbox employee benefits scheme.
  • Company pension scheme.
  • Free weekly Greggs and Café Nero.
  • Monthly employee Company Bonus Scheme.
  • Cycle to work scheme.

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