Help Desk Specialist

2 weeks ago

London, Greater London, United Kingdom Directions Recruitment Specialists Full time
{"h1": "1st Line Support Role", "p": "We are seeking a skilled 1st line support professional to join our team at Directions Recruitment Specialists. As a key member of our service desk, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:

* Provide timely and effective support for service requests, incidents, and monitoring
* Manage incident and service desk tickets through to resolution, escalating when necessary
* Ensure the service desk delivers excellent customer service
* Identify and implement improvements to IT services, tools, and processes
* Support the service desk team by providing guidance on analysis, troubleshooting, and problem-solving

Requirements:

* Strong technical skills and knowledge of IT systems and processes
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Strong problem-solving and analytical skills

If you are a motivated and customer-focused individual with a passion for IT support, we encourage you to apply for this exciting opportunity.

Please note that this is a 100% office-based role, and you must be able to commute to our location on a daily basis.

Thank you for your interest in this role. We look forward to reviewing your application."}

  • IT Support Specialist

    3 weeks ago

    London, Greater London, United Kingdom Harrington Starr Full time

    Job Overview:Harrington Starr is seeking a skilled IT Support Specialist to join our team as a Help Desk Support Specialist. As a Help Desk Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting software and hardware issues, and working closely with users to resolve problems.Key Responsibilities:Provide...

  • Help Desk Support Specialist

    2 weeks ago

    London, Greater London, United Kingdom Harrington Starr Full time £40,000 - £45,000

    About Harrington StarrHarrington Starr is a leading Quant Trading Firm in London, known for its innovative approach to financial services. We offer a dynamic and supportive work environment, with opportunities for growth and development.Job SummaryWe are seeking a talented Help Desk Support Specialist to join our Infrastructure Team. As a Help Desk Support...

  • Help Desk Support Specialist

    2 weeks ago

    London, Greater London, United Kingdom Harrington Starr Full time £40,000 - £45,000

    About Harrington StarrHarrington Starr is a leading Quant Trading Firm in London, known for its innovative approach to financial services. We offer a dynamic and supportive work environment, with opportunities for growth and development.Job SummaryWe are seeking a talented Help Desk Support Specialist to join our Infrastructure Team. As a Help Desk Support...

  • Help Desk Technical Support Specialist

    4 days ago

    London, Greater London, United Kingdom TriSearch Full time

    Job Title: Help Desk Technical Support SpecialistWe are seeking a skilled and customer-focused Help Desk Technical Support Specialist to join our team at TriSearch. As a Help Desk Technical Support Specialist, you will be responsible for providing professional, efficient, and timely technical support to our internal users.Key Responsibilities:Provide...

  • Help Desk Technical Support Specialist

    4 days ago

    London, Greater London, United Kingdom TriSearch Full time

    Job Title: Help Desk Technical Support SpecialistWe are seeking a skilled and customer-focused Help Desk Technical Support Specialist to join our team at TriSearch. As a Help Desk Technical Support Specialist, you will be responsible for providing professional, efficient, and timely technical support to our internal users.Key Responsibilities:Provide...

  • Help Desk Technician

    6 days ago

    London, Greater London, United Kingdom Directions Recruitment Specialists Full time

    Job Title: 1st Line SupportWe are seeking a highly skilled and motivated 1st Line Support professional to join our team at Directions Recruitment Specialists.About the Role:The successful candidate will be responsible for providing exceptional customer service and technical support to our clients, ensuring that their IT needs are met in a timely and...

  • Help Desk Technician

    6 days ago

    London, Greater London, United Kingdom Directions Recruitment Specialists Full time

    Job Title: 1st Line SupportWe are seeking a highly skilled and motivated 1st Line Support professional to join our team at Directions Recruitment Specialists.About the Role:The successful candidate will be responsible for providing exceptional customer service and technical support to our clients, ensuring that their IT needs are met in a timely and...

  • Help Desk Technical Support Specialist

    1 day ago

    London, Greater London, United Kingdom TriSearch Full time

    Job Title: Help Desk Technical Support Specialist About the Role: We are seeking a skilled and customer-focused Help Desk Technical Support Specialist to join our team at TriSearch. As a Help Desk Technical Support Specialist, you will be responsible for providing professional, efficient, and timely technical support to our internal users. Key...

  • Help Desk Technical Support Specialist

    1 day ago

    London, Greater London, United Kingdom TriSearch Full time

    Job Title: Help Desk Technical Support Specialist About the Role: We are seeking a skilled and customer-focused Help Desk Technical Support Specialist to join our team at TriSearch. As a Help Desk Technical Support Specialist, you will be responsible for providing professional, efficient, and timely technical support to our internal users. Key...

  • Network Help Desk Specialist

    2 weeks ago

    London, Greater London, United Kingdom Roc Search Full time

    Roc Search is proud to partner with a leading IT Managed Service Provider (MSP) based in the heart of London. This award-winning company specializes in providing expert advice and high-quality support to Small to Medium-sized Enterprises (SMEs) in the financial, utilities, and real estate sectors.The company's technical team is comprised of experienced...

  • Network Help Desk Specialist

    2 weeks ago

    London, Greater London, United Kingdom Roc Search Full time

    Roc Search is proud to partner with a leading IT Managed Service Provider (MSP) based in the heart of London. This award-winning company specializes in providing expert advice and high-quality support to Small to Medium-sized Enterprises (SMEs) in the financial, utilities, and real estate sectors.The company's technical team is comprised of experienced...

  • Network Help Desk Specialist

    2 weeks ago

    London, Greater London, United Kingdom Roc Search Full time

    Roc Search is proud to partner with a leading IT Managed Service Provider (MSP) based in the heart of London. This award-winning company specializes in providing expert advice and high-quality support to small and medium-sized enterprises (SMEs) in the financial, utilities, and real estate sectors.The company's technical team is comprised of experienced...

  • Network Help Desk Specialist

    2 weeks ago

    London, Greater London, United Kingdom Roc Search Full time

    Roc Search is proud to partner with a leading IT Managed Service Provider (MSP) based in the heart of London. This award-winning company specializes in providing expert advice and high-quality support to small and medium-sized enterprises (SMEs) in the financial, utilities, and real estate sectors.The company's technical team is comprised of experienced...

  • Help Desk Manager

    7 days ago

    London, Greater London, United Kingdom Office Angels Full time

    Help Desk ManagerWe are seeking an experienced Help Desk Manager to join our team on a 12-month contract. As a Help Desk Manager, you will play a vital role in ensuring efficient operations and maintaining strong client relationships.Key Responsibilities:Assist with projects and tasks related to help desk operationsAnswer and resolve customer inquiries and...

  • Help Desk Manager

    7 days ago

    London, Greater London, United Kingdom Office Angels Full time

    Help Desk ManagerWe are seeking an experienced Help Desk Manager to join our team on a 12-month contract. As a Help Desk Manager, you will play a vital role in ensuring efficient operations and maintaining strong client relationships.Key Responsibilities:Assist with projects and tasks related to help desk operationsAnswer and resolve customer inquiries and...

  • Help Desk Manager

    5 days ago

    London, Greater London, United Kingdom Office Angels Full time

    Help Desk Manager Job DescriptionWe are seeking an experienced Help Desk Manager to join our team on a 12-month contract. As a Help Desk Manager, you will play a vital role in ensuring efficient operations and maintaining strong client relationships.Key Responsibilities:Assist with projects and tasks related to help desk operationsAnswer and resolve customer...

  • Help Desk Manager

    5 days ago

    London, Greater London, United Kingdom Office Angels Full time

    Help Desk Manager Job DescriptionWe are seeking an experienced Help Desk Manager to join our team on a 12-month contract. As a Help Desk Manager, you will play a vital role in ensuring efficient operations and maintaining strong client relationships.Key Responsibilities:Assist with projects and tasks related to help desk operationsAnswer and resolve customer...

  • Help Desk Specialist

    3 weeks ago

    London, Greater London, United Kingdom Ventula Consulting Full time

    Job Title: Service Desk SpecialistJob Summary:Ventula Consulting is seeking a skilled Service Desk Specialist to join our team. As a Service Desk Specialist, you will be responsible for providing technical support to our clients and ensuring that their IT needs are met.Key Responsibilities:Manage end-user requests and resolve service incidents in a timely...

  • Help Desk Support Specialist

    5 days ago

    London, Greater London, United Kingdom Coin Street Community Builders Full time

    {"title": "Help Desk Team Member", "description": "We are seeking a skilled and friendly Help Desk Team Member to join our team at Coin Street Community Builders. As a member of our Help Desk team, you will provide an efficient and welcoming front of house service to our customers, including answering and directing telephone calls and visitors, and taking...

  • Help Desk Support Specialist

    5 days ago

    London, Greater London, United Kingdom Coin Street Community Builders Full time

    {"title": "Help Desk Team Member", "description": "We are seeking a skilled and friendly Help Desk Team Member to join our team at Coin Street Community Builders. As a member of our Help Desk team, you will provide an efficient and welcoming front of house service to our customers, including answering and directing telephone calls and visitors, and taking...