Costa Coffee Operations Manager

3 weeks ago


Surrey, United Kingdom Leisure (Operations) Full time

We are Places for People Group, a social enterprise that believes in the power of community. Our mission is to create active places and healthy people for communities to thrive.

At Places Leisure, we're changing lives by delivering exceptional customer experiences and services. We're looking for a talented individual to join our team as a Costa Coffee Operations Manager.

About the Role

As a Costa Coffee Operations Manager, you will be responsible for supporting the Store Manager across all catering operations, ensuring smooth operations, exceptional customer service, and compliance. You will also train and coach our Barista Maestros to perfection.

About You

We're looking for someone with top-notch people management skills, holding all required licenses like Food Safety Level 2 and Allergen Awareness. A year of experience as a Barista Maestro or equivalent is essential. If you're passionate about delivering exceptional customer experiences and have a flair for leadership, we want to hear from you.

Benefits

We offer a comprehensive benefits package, including:

  • We align with the Real Living Wage foundation
  • Full Health & Fitness membership for you, a nominated adult and up to 4 juniors
  • Flexible working (including part time working, shift work and more)
  • An opportunity to purchase additional annual leave
  • Lots of opportunity to access ongoing personal learning and development
  • Access to our Company Pension scheme
  • Cashback plan for healthcare costs – up to £500 saving per year
  • Discounts of up to 50% on activities, centre shop and cafes
  • Extra perks including huge discounts and offers from shops, cinemas and much more.


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