Technical Support Specialist
13 hours ago
As a Technical Support Specialist at QinetiQ Limited, you will play a vital role in delivering high-quality support to our IT Services team. Based on-site at our Farnborough office, this full-time position requires previous experience working in an IT Service Desk environment and proficiency with Office 365 and Microsoft Azure.
Key Responsibilities
• Provide technical support via phone, self-service portal, and in-person requests
• Log, update, and manage all calls using the IT call logging system for QinetiQ software and hardware support
• Manage software licenses, including ordering and distribution
• Safeguard company and customer information confidentiality, integrity, and availability
Requirements
• Previous IT Service Desk experience
• Proficiency in Office 365 and Microsoft Azure
• Understanding of mobile telephony and smart devices
What We Offer
A highly competitive salary + benefits package, comprehensive health cash plan, private medical insurance, matched contribution pension scheme, employee discount portal, holiday trading, and more.
About QinetiQ Limited
A world centre of research and development excellence, offering outstanding facilities, expertise, and commitment to experimentation.
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