Home Based Customer Service Advisor

4 weeks ago


Saint Neots, Cambridgeshire, United Kingdom Athena Resourcing Solutions Full time

If you are a motivated and organized individual who is looking for a new challenge, we would love to hear from you. As a German Language Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients while working from home.

About the Role

In this role, you will be responsible for responding to customer inquiries and resolving issues in a timely and professional manner. You will work closely with our team to ensure that our clients receive the best possible service.

Key Responsibilities
  • Customer Service: Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Communication: Excellent communication skills in German or Swiss German, both written and verbal.
  • Problem-Solving: Ability to think critically and solve problems independently.
Requirements

To be successful in this role, you will need to have:

  • A strong command of the German language, either fluently spoken or read and written.
  • Excellent customer service skills, with the ability to remain calm under pressure.
  • Strong problem-solving skills, with the ability to think critically and make sound decisions.
What We Offer

We offer a competitive salary range of £20-27,000 per annum, depending on experience. You will also have the opportunity to work from home, with a hybrid working arrangement that includes one day per month in the office in Cambridgeshire.



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