Clinical Operations Lead

5 days ago


St Helens, St. Helens, United Kingdom Apollo Home Healthcare Ltd Full time

Job Summary

Apollo Home Healthcare Ltd is seeking an exceptional Healthcare Services Manager to join our team as an Operations Director, within our established office. The role of Operations Director is diverse, fast-paced and plays a crucial role in the operation's success.

Key Responsibilities

  • Manage the escalation of accidents, incidents, and complaints
  • Recruit and retain care staff to assist service users who require complex care packages
  • Establish and maintain robust operational procedures in the office to ensure high-quality service delivery
  • Meet budget goals and manage office-related costs
  • Overall responsibility for the safe service delivery in line with CQC regulations and company policies and procedures
  • Supervise the introduction of new complex packages safely
  • Participate in meetings and forums to assess service provision
  • Transition to the role of Registered Manager after a successful probation period

Requirements

  • Strong management experience, ideally within healthcare
  • Valid driving license and a vehicle, as travel to service users' homes and network of offices will be necessary

What We Offer

  • Competitive salary between £42,000 to £46,000 per annum, plus a substantial quarterly bonus
  • 25 Days Annual Leave, plus Bank Holidays
  • An extra day off on your birthday
  • Substantial Bonus Scheme (Quarterly)
  • Loyalty reward programs at 3 and 5 years
  • Refer a friend scheme
  • Workplace pension
  • Access to private healthcare following successful completion of a 6-month probation

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