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Operations Director

2 months ago

St Helens, St. Helens, United Kingdom Apollo Home Healthcare Full time
About the Role

Apollo Home Healthcare is seeking an exceptional healthcare leader to join our team as an Operations Manager, within our established office in St Helens.

The role of Operations Manager is diverse, fast-paced and plays a crucial role in the operation's success.

You'll have experience of overseeing and delivering a healthcare service, be a strong manager of people and have a natural talent for leadership.

You will have the opportunity to make a real difference in people's lives by managing a team of dedicated Office Consultants and Clinical Nurse Specialists, who work closely together to safely implement personalised care packages for our service users.

Key Responsibilities:

  • Managing the escalation of accidents, incidents, and complaints
  • Recruiting and retaining care staff to assist service users who require complex care packages
  • Establishing and maintaining robust operational procedures in the office to ensure high-quality service delivery
  • Meeting budget goals and managing office-related costs
  • Overall responsibility for the safe service delivery in line with CQC regulations and company policies and procedures
  • Supervising the introduction of new complex packages safely
  • Participating in meetings and forums to assess service provision
  • Transitioning to the role of Registered Manager after a successful probation period

What We Offer:

  • Competitive salary between £42,000 to £46,000 per annum
  • Substantial quarterly bonus
  • 25 Days Annual Leave, plus Bank Holidays
  • An extra day off on your birthday
  • Loyalty reward programs at 3 and 5 years
  • Refer a friend scheme
  • Workplace pension
  • Access to private healthcare following successful completion of a 6-month probation