Customer Support Representative

1 week ago

Tunbridge Wells, Kent, United Kingdom Lloyds Banking Group Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Provide timely and effective support to customers via phone, email, and social media
  • Resolve customer queries and issues in a professional and courteous manner
  • Work collaboratively with colleagues to ensure seamless customer service
  • Stay up-to-date with product and service knowledge to provide accurate information to customers
What We Offer

We offer a competitive salary, comprehensive training and development opportunities, and a dynamic and inclusive work environment. Our team is passionate about delivering exceptional customer service and making a positive impact on our customers' lives.

About Us

Lloyds Banking Group is a leading financial services provider committed to helping Britain prosper. We are dedicated to building a diverse and inclusive workforce that reflects the communities we serve. Our values of integrity, respect, and teamwork guide everything we do, and we are proud to be a Disability Confident employer.

Benefits
  • Generous pension contribution of up to 15%
  • Annual performance-related bonus
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • 22 days' holiday, with bank holidays on top
  • Range of wellbeing initiatives and generous parental leave policies

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