Customer Loyalty Manager

4 weeks ago


Ascot, Windsor and Maidenhead, United Kingdom Vanta Staffing Limited Full time
Customer Marketing Manager

Vanta Staffing Limited is seeking a skilled Customer Marketing Manager to join our team in Windlesham. As a key member of our marketing team, you will be responsible for developing and implementing creative email campaigns that drive revenue targets and enhance customer engagement.

Key Responsibilities:
  1. Plan, brief, and implement campaigns and automated email programs across multiple brands.
  2. Collaborate with the Head of Marketing and the wider team to identify customer profiles, journeys, and behaviors to develop targeted communications.
  3. Grow the customer database while maintaining engagement and open rates.
  4. Contribute to campaign strategy planning and the marketing plan.
  5. Manage relevant components of the marketing dashboard, monitoring and reporting on all planned activity.
  6. Optimize and manage the referral program, defining KPIs and stretching targets with platform partners.
  7. Monitor and refine performance to ensure revenue targets are met for the channel.
Requirements:
  1. Experience in email marketing with a focus on Klaviyo or other email platforms.
  2. Proven track record of working with referral programs.
  3. Creative and analytical thinker with an entrepreneurial approach.
  4. Passion for digital communications and campaigns.
  5. Able to work to tight deadlines.
  6. Strong copywriting skills.

We are looking for a highly motivated and experienced individual who can contribute to the success of our marketing team. If you have a passion for customer marketing and a proven track record of delivering results, we encourage you to apply for this exciting opportunity.



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