Customer Service Representative

1 week ago


Newport, Newport, United Kingdom Tesco Full time

About the Role

We are seeking a Customer Service Representative to join our team at Tesco Newport IOW Express. As a key member of our store team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to ensure a seamless shopping experience.

Key Responsibilities

  • Provide outstanding customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work effectively as part of a team to achieve sales targets and improve customer satisfaction.
  • Maintain a high level of product knowledge, ensuring customers receive accurate information and advice.
  • Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork.

What We Offer

  • A competitive hourly rate, with opportunities for pay progression.
  • A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
  • A range of benefits, including holiday pay, pension scheme, and access to exclusive discounts and rewards.

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • A passion for delivering exceptional customer service, with a focus on meeting and exceeding customer expectations.
  • Able to work flexibly, including weekends and bank holidays, as required.


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