Divisional Leader

3 weeks ago


London, Greater London, United Kingdom https:jobs-redefined.cositemap Full time

As a key member of the senior retail leadership team, you will be responsible for driving the profitability of the division, delivering exceptional customer service, and maintaining high retail standards. You will lead and inspire a skilled management team to achieve business objectives, develop operational efficiencies, and collaborate with senior leadership to implement company initiatives. Your focus will be on maximizing sales, improving service, and enhancing the overall store experience. You will work closely with concession partners to achieve sales plans and identify opportunities for growth. Key performance indicators will include NPS scores, data capture, absence rates, turnover, engagement, and productivity metrics. You will also be responsible for payroll management, ensuring accurate cash and percentage-to-sales calculations. Selfridges is a unique and innovative retail environment where creativity and commerce converge. As a leader in this space, you will have the opportunity to shape the future of retail and contribute to making the world a brighter place.


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