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Facilities Support Officer
2 months ago
About the Role
We are seeking a skilled and customer-focused individual to join our team as a Facilities Assistant. As a key member of our facilities management team, you will play a vital role in delivering a high-quality service to our customers and service users.
Main Responsibilities
- Provide exceptional customer service to members of the public, responding to their queries and concerns in a professional and courteous manner.
- Assist with building control, security, cleaning, and minor maintenance tasks to ensure the smooth operation of our facilities.
- Work collaboratively with colleagues to achieve team goals and objectives.
- Develop and maintain effective relationships with internal and external stakeholders.
Requirements
- Previous experience of working in a customer-focused environment, with a proven track record of delivering excellent customer service.
- Good administrative, communication, and IT skills, with the ability to work accurately and efficiently in a fast-paced environment.
- Ability to work variable hours, including evenings and weekends, as required.
- Willingness to become a Protecting Vulnerable Groups (PVG) Scheme member prior to commencing in this role.
What We Offer
As a valued member of our team, you will have access to a range of benefits, including:
- 27 days annual leave and 6 public holidays*
- A comprehensive learning and development program through our Learning Academy, LearnNL.
- A competitive salary and benefits package.
Working with North Lanarkshire Council
We are proud to offer a supportive and inclusive work environment, where you can grow and develop your career. If you are a motivated and customer-focused individual who is passionate about delivering excellent service, we would love to hear from you.