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Receptionist - Front Desk Coordinator
2 months ago
Job Summary:
We are seeking a highly organized and customer-focused Receptionist to join our team at NHS Professionals. As a key member of our front desk team, you will be responsible for providing exceptional service to patients, visitors, and staff.
Key Responsibilities:
- Maintain a high level of professionalism and courtesy when interacting with patients, visitors, and staff.
- Manage the reception desk, including answering phone calls, responding to queries, and directing visitors to the correct areas.
- Coordinate appointments, clinics, and other events, ensuring smooth operations and minimal disruptions.
- Process patient information, update records, and maintain confidentiality.
- Collaborate with colleagues to achieve team goals and objectives.
Requirements:
- Previous experience in a reception or administrative role, preferably in a healthcare setting.
- Excellent communication and interpersonal skills.
- Strong organizational and time management skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Proficiency in IT systems, including patient management software.
What You'll Gain:
- Opportunity to work in a dynamic and supportive team environment.
- Chance to develop your skills and knowledge in a healthcare setting.
- Experience working with various stakeholders, including patients, staff, and external partners.
Language: English (en-US)
