ICT Senior Operations Manager
4 days ago
We are seeking an experienced ICT Senior Operations Manager to join our team at the Spencer Clarke Group.
The successful candidate will be responsible for managing, developing and implementing a range of information and communications technology (ICT) policies, processes, projects, products and services for the Council in accordance with the Corporate Plan and ICT investment strategy and delivery programme.
About the Role- Oversee the execution of complex projects or work streams, ensuring adherence to policies, processes, and budgets while delivering quality outcomes within agreed resources and time lines.
- Manage all aspects of technical systems, supplier relationships, and infrastructure design, from planning to implementation, to deliver effective business solutions compliant with professional and national standards.
- Lead and motivate large, matrix-managed project teams, providing technical advice, mentoring, and appraisals to enhance skills, share best practices, and build strong relationships with clients, partners, and colleagues.
- Support the development and implementation of strategies, standards, and policies by prioritising, allocating resources, and monitoring performance to align with corporate and national objectives.
- Recommend practical, innovative solutions for new or improved products, services, tools, or policies, balancing technical constraints with business needs and operational realities.
- Extensive IT experience, including technical management.
- Skilled in program and project management, from scoping and feasibility to budget control, using PRINCE2 methods like risk assessment and critical path analysis.
- Experienced in managing multidisciplinary and matrix teams on projects.
- Proven expertise in process improvement and establishing educational programs to support initiatives.
The salary for this role is £23-£29 per hour, negotiable based on experience. The contract type is agency-based, with a minimum duration of 3-6 months and a high likelihood of extension. The working hours are 37 hours per week, and hybrid working may be offered.
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