Account Service Coordinator

4 weeks ago


Exeter, Devon, United Kingdom NHS Full time
Job Title: Account Service Advisor

We are seeking a highly motivated and organized individual to join our Haematology & Oncology Administration team as an Account Service Advisor. This role will involve coordinating and organizing the attendance of patients to outpatient & inpatient Clinics, providing excellent customer care in a calm and professional manner, and working closely with the multidisciplinary team to ensure seamless patient care.

Main Responsibilities:
  • Coordinate patient attendance to outpatient & inpatient Clinics
  • Provide exceptional customer care and support to patients and their families
  • Work closely with the multidisciplinary team to ensure seamless patient care
  • Manage and maintain accurate records and databases
  • Develop and implement effective administrative systems and processes
Requirements:
  • Strong administration and communication skills
  • Ability to work independently and as part of a team
  • Excellent customer service skills
  • Ability to prioritize and manage multiple tasks and deadlines
  • Basic IT skills and knowledge of administrative software
Working Hours:

Monday to Friday, 08:00 - 17:00

Employer:

Royal Devon University Healthcare NHS Foundation Trust

Contract:

Permanent

Working Pattern:

Full-time



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